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Hebden Bridge

    Key / National Account Manager (Permanent) - Hebden Bridge, West Yorkshire, United Kingdom - The Curve Group

    The Curve Group
    The Curve Group Hebden Bridge, West Yorkshire, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Position:
    Key Accounts Manager


    Overall Purpose:
    Our client is the leading garage equipment company in the UK looking to recruit the role of Key Accounts Manager within their growing management department


    Location :
    Office-based in Hebden Bridge, 5 day week, Monday to Friday 8.Regularly provide customer key performance indicators/metrics
    Suggest further proposition improvements based on the needs of the customer and help increase customer loyalty
    Identify and raise any potential leads/opportunities for growth
    Ensure all customer complaints relating to service support functions are resolved and completed in a timely manner
    Manage customer performance indicators/metrics


    Key Performance Indicators:
    Key Account Compliance
    Complaint Resolution
    Minimum 5 years relevant experience in a Service delivery function
    Good working knowledge and experience of garage equipment and related services preferred, but not essential as training/support provided
    Financial awareness
    Our client is a trusted partner of the garage industry, always doing what they say they will and delivering excellent service to customers
    They continuously improve, taking the hassle out of the purchase, install, maintenance and servicing of garage equipment
    They prioritise safety, creating a low-risk environment for their people working on and our customers' operating garage equipment

    Pension Plan
    ~ Life Assurance
    ~ Employee Assistance Programme – Family Cover
    ~25 days holiday (26 after 5 years) plus bank holidays
    ~ Free on-site parking

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