- Generate precise delivery forecasts for upcoming weeks to help the business and Operations set targets and allocate resources
- Produce weekly delivery summaries for the department and provide feedback regularly
- Prioritize deliveries and workload according to department and business strategies
- Ensure early stock deliveries to maintain a steady product flow during shipping, maximizing sales at full price
- Collaborate with Trade and Transport to understand Shipping Terms and Customs requirements, ensuring compliance
- Address all warehouse delivery queries promptly within 24 hours
- Track weekly returns analysis and take actions to reduce returns on high-return styles
- Negotiate late delivery discounts, cancellations, SOR's, and RTV's
- Handle RTV/SOR stock swaps efficiently
- Maintain accurate stock adjustment, discount, and cancellation records for reporting purposes
- Manage product visibility on the website, assign badges like Back in Stock, More Coming Soon, etc.
- Prepare weekly reports to monitor department performance and share key insights with the team
- Resolve queries and provide necessary follow-up to other business areas
- Offer administrative support as needed for the department
- Prior experience in Luxury fashion or a strong interest in the field
- Advanced MS Office skills, especially Excel
- Ability to be proactive and meet tight deadlines
- Strong work ethic, multitasking ability, numeracy, analytical, and computer skills
- Excellent communication skills, both professional and articulate
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Merchandising Admin Assistant - London, United Kingdom - TRI Consulting
Description
We are currently looking for a Merchandising Administration Assistant to join the team of a leading online luxury retailer.
Responsibilities:
Essential Skills & Requirements: