Software Trainer - Newcastle Upon Tyne, United Kingdom - Plus Catalyst Limited
Description
**Software Trainer**Growing Newcastle tech company of approaching 50 staff requires Software Trainer as part of its ongoing and future plans.
_Reporting to the Operations Manager, your main responsibilities as Software _ _Trainer_ _ will include:_
- Onsite training and customer setup, supporting software implementation
- Remote training, 121 to webinar size events
- Assisting with software personalisation and troubleshooting
- Remote and inperson demonstrations to potential customers as part of sales process
- Soft/upselling additional features
- Providing high level/complex support (when fully conversant with products)
_As Software Trainer, you'll need:
_
- A strong background gained in a similar fastmoving, servicedriven tech environment, operating as a Software Trainer or in a highly Trainingoriented role
- A positive attitude with excellent interpersonal skills
- Relevant technical skills, knowledge and qualifications academic or vocational such as ITIL
- Flexibility to be away from home for 12 nights per week
_Benefits and rewards:
_
- c.£30,000 per annum + bonus (to £3k) + benefits
- To secure maximum specified pay/rewards, you must possess all outlined experience, skills, qualification and knowledge
- Forward thinking team and profitable growing business
- Full time, permanent work
- Office and field based role approx. 60/40
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