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Part Time Sales Associate
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Part-time Sales Associate
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Part-time Sales Associate
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Part-time Sales Associate
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Part Time Sales Associate
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Part-time Sales Associate
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Full Time Sales Associate
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Part Time Sales Associate
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Full Time Sales Associate
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Part- Time Sales Associate
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Part Time Sales Associates
1 week ago
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Part Time Associate - Chelmsford, Essex, United Kingdom - Reed Talent Solutions
Description
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day?Then consider the position ofTest Centre AssociateatReed in PartnershipWe are on a mission to be the partner of choice for developing people and their communities.
Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport.
Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception.
We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.
What is the role about? Our Test Centre associates are responsible for welcoming candidates to the test centre and facilitating their experience throughout the testing process.
The main purpose of this role is to invigilate and ensure the efficient delivery of tests to candidates whilst ensuring that relevant procedures are always adhered to.
Your day-to-day responsibilities will include:
Providing a high level of customer service
Checking candidates ID documents and booking them in on the system
Ensuring the integrity and security of tests are maintained
Supervision and invigilation of tests
Explaining the test process to candidates and supporting with other queries
Reviewing tests and test centre scheduled
Performing daily test centre opening and closing procedures
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
Handling and reporting incidents that could impact candidate testing
Your Work ScheduleOur Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you
Shifts could range from:
Mornings - 8.30am to 1pm/2pm
Afternoons pm/1pm to 5.30pm/6.30pm
Full day - 8.30am to 5.30pm/6.30pm
Evenings - 4.30pm/5pm to 8.30pm/9.30pm
Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm
This site operates 3 4 days per week, the ideal candidate needs to flexible towards all shift patterns Mornings, Afternoons and Evenings also able to travel to other sites, Colchester, Southend on Sea, Ipswich, so having a driving licence and own car is a priority.
What's in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.
To be successful in this role, we are looking for someone with:a full UK driving licence (although driving will not be required for all locations)
significant demonstrable experience in providing high-quality customer service
excellent attention to detail and accuracy
the ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
experience in working with diverse customer groups
excellent judgment and decision-making skills
flexibility in working hours and days, including evenings and Saturday
the ability to remain calm and deal with confrontational candidates in a professional manner
Diversity and Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.
We offer an interview to disabled candidates who meet the minimum criteria. #J-18808-Ljbffr