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Maesteg

    Customer Service Coordinator - Maesteg, United Kingdom - Workwales

    Workwales
    Workwales Maesteg, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time Customer Service / Support
    Description
    Customer Service Co-ordinator
    Maesteg

    Salary:
    Up to £24k + Bonus
    Are you passionate about delivering outstanding customer service?
    Would you like to join a global business with opportunities for career advancement?
    If so, this role could be perfect for you.
    About the Role

    We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg.

    The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team.

    Key Responsibilities

    • Build and maintain strong relationships with clients
    • Prepare and process customer quotations and orders
    • Take ownership of customer queries, seeing them through from start to finish.
    • Check technical information and pricing using data sheets.
    • Liaise with internal departments to ensure smooth processes.
    • Represent the company as an ambassador both internally and externally.
    Ideal Candidate

    • Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry.
    • Familiarity with CRM systems.
    • Strong interpersonal skills with a passion for customer interaction.
    • Process-oriented mindset with excellent time management and attention to detail.
    If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you


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