Jobs

    Customer Service Advisor Hybrid - Manchester, United Kingdom - Pertemps Manchester

    Pertemps Manchester
    Pertemps Manchester Manchester, United Kingdom

    1 week ago

    Default job background
    Customer Service / Support
    Description
    Customer Service Advisor Worsley £13.21 per hour Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training. Hours: Monday - Friday between 8am and 6pm (37.5 hours per week) Once signed off, the role offers 3 days working from home as an option. Key Accountabilities:
    • Answering a high volume of inbound customer calls
    • Placing orders accurately over the phone
    • Entering customer and order details onto an intenral system
    • Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
    • Answering queries and handling complaints as needed
    You will need to demonstrate:
    • Strong written and oral communication skills
    • Confident working knowledge of MS Office
    • The ability to build strong relationships with internal and external colleagues
    • Good organisation and planning skills
    Benefits:
    • Free onsite parking
    • Hybrid working
    • 25 days holiday in accrual plus bank holidays after 12 consecutive weeks
    • Opportunities for assignment extension and potentially direct employment
    • Free tea & coffee
    • Tailored training
    Apply now to hear more


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