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Worthing

    Business and Administration Processes Manager - Worthing, West Sussex, United Kingdom - Sussex Community NHS Foundation Trust

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    Description
    Our Talking Therapies Long Term Conditions team is seeking a dedicated and experienced Business and Administration Processes Manager.

    If you are a dynamic individual with a passion for enhancing business and administrative processes in a healthcare setting, we would love to hear from you.

    Join our dedicated team and contribute to the impactful work of improving access to psychological therapies for those with long-term conditions.

    The post holder will work closely with the Clinical Services Manager, Deputy Manager, Clinical Lead and Deputy Clinical Lead (Senior Managers), as well as being the main source of support for the Team.

    They will need to communicate on a regular basis with the clinical and administrative staff of West Sussex Talking Therapies Long Term Conditions as well as being required to liaise with staff and managers from other Talking Therapy teams, the Data Analyst, colleagues within Sussex Community NHS Trust including Human Resources, Recruitment, Purchasing and Finance.

    These discussions will include matters relating to service delivery, in particular activity data, HR/recruitment issues, financial issues as well as strategic planning for the service.

    We are the main provider of NHS community services across East and West Sussex. 3 million providing essential medical, nursing, and therapeutic care to adults and children.


    Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

    We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

    Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
    Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
    Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
    Excellent training and development opportunities
    Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
    Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
    Access to a wide range of benefits and discounts for NHS staff


    Business Support:
    Provide comprehensive business support to enhance the service's efficiency.

    Project Management:
    Offer project management support to ensure successful implementation of initiatives.

    Enhanced IT Skills:
    Proficiency in IT systems to support business and administrative functions.

    Project and Change Management:
    Strong understanding and experience in project and change management principles.

    Educated to degree level or ability to demonstrate work experience at graduate level

    Evidence of continuing professional development

    Proven experience in management, organisation and delegation of admin staff in a busy office environment.
    Good understanding and evidence of project and change management through development and implementation of administration and service procedures.

    Proven experience in project management, organisation and advanced administrative skills including creation of complex databases and spreadsheets in a busy office environment.

    Experience of working on own initiative with evidence of having completed complex projects.

    Experience in management of recruitment and local HR issues.

    An ability to discuss sensitive issues with tact and discretion, and explain administration and operational procedures in a clear and concise way.

    An ability to discuss sensitive issues with tact and discretion and explain administration and operational procedures in a clear and concise way.

    Advanced keyboard and IT skills and a high level of accuracy in data analysis and the manipulation of data.

    Knowledge of Trust and service governance policies, including recruitment, Health and Safety management and business continuity.
    Knowledge and understanding of CQC requirements and ability to proactively manage this at service level.

    There will be a requirement to travel to other Trust sites to attend meetings.

    Sussex Community NHS Foundation Trust


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