- Process customer inquiries, orders and complaints in a timely manner
- Track orders from processing to dispatch
- Working with different internal departments to ensure timely delivery of orders and resolutions for complaints
- Maintain accurate records of sales transactions, quote requests and customer interactions
- Coordinate and schedule product/ service installation and repairs
- Provide support to the sales team
- Create and provide certification to customers relating to orders
- Previous sales support experience
- Excellent at building professional relationships
- Proficient in Microsoft 365, particularly Excel
- Excellent verbal and written communication skills
- Familiar with CRM/ ERP software is ideal
- A second language spoken is advantageous
- Monday
- Friday 9am 5pm (daily times flexible)
- Department performance bonus scheme
- 22 days of holiday, increasing to 25 with length of service, plus bank holidays
- Medical cash plan
- Starting salary of £24,000. Negotiable depending on experience.
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Sales Administrator - Basingstoke, United Kingdom - Pertemps Basingstoke
Description
Sales AdministratorPertemps are currently recruiting for a Sales Administrator to join a manufacturing business based in Old Basing. This is a full-time, permanent position.
Responsibilities:
Requirments:
The Package: