Account Executive - London, United Kingdom - Lottie

Lottie

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mission:
Lottie's mission is to elevate later life for everybody

Meet Lottie:
Please see our careers page for more info about Lottie

Team:
Partner Team

Title:
Account Executive (Graduate)

Salary:
£25,000 - £30,000

Benefits: 26 days holiday and a range of other benefits. See here

Equity:
We have a generous EMI share scheme that all team members will participate in

Office Policy:
Hybrid Remote - 2 core days per week in the office, at Lottie's HQ

Location:
Old Street, London

Interview Process: 3 stages (incl. a task). Talent Screen > Hiring Manager Interview > Task > Final interview with our Founders. Target time - 2 weeks

A quick intro to Lottie
Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future.

To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank).

Lottie launched in August 2021 and today offers three core products, including:

Lottie's Marketplace (B2B2C) -A free service that helps families and retirees find the UK's best care homes and retirement living properties.

Found by Lottie (B2B) -CRM software mapped to the care and retirement living industries unique customer journey.

Seniorcare by Lottie (B2B) -Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.

Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.

The opportunity
This is an exciting role in a fast growing start-up, with fantastic career growth prospects. Your role will be to support the growth and quality of the supply side of Lottie's marketplace.

In this role you will be responsible for handling the onboarding process for care homes upon them signing our commercial terms.

This will include creating amazing, engaging and beautiful profiles, while also ensuring our partners have everything they need to have a successful relationship with Lottie.

What you'll be doing

Be an ambassador and expert of Lottie's product and services.
Create high quality and engaging care home profiles, ensuring a seamless virtual experience for our care seekers.
Manage and maintain care partner profiles on Lottie, utilising data to identify areas of improvement.
Upload new care partner information into Lottie's backend system, ensuring 100% data accuracy.
Deliver exceptional customer service for all copy and content changes requested by Lottie partners.
Support the sales team with onboarding new national and independent accounts.

Why this might be exciting

High degree of autonomy in a role that has potential to grow as the company grows.
An experienced team to learn from.
A brilliant, vibrant culture that will help you settle in and learn the ropes in an exciting environment.
A fast paced company, you will get exposure to a lot of different jobs and tasks.

Who we're looking for

A passion for helping and having a positive impact on people's lives.
Have an eagerness to learn and be open to constructive feedback.
Strong organisational skills.
Excellent written and verbal communication skills.
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status._