- Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes.
- Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact as appropriate, taking follow up action and coordinating wraparound support if required from other agencies (for example Adult Social Care, Criminal Justice, Health services) and internal departments.
- Have experience of working in a customer-facing role, and a passion for customer service.
- Have the understanding to motivate people who have complex and diverse issues including alcohol or substance misuse, mental health trauma and/or behavioural challenges.
- Have an awareness of Universal Credit and Housing Benefit, as well as voluntary and statutory support agencies.
- Have the skills to identify and manage risk.
- Have exceptional administration and IT skills – especially Windows, Microsoft Office (Outlook, Word and Excel).
- Up to 8% contributory pension
- Flexible working
- Customer Experience Awards
- Employee Assistance Program
- Eyes tests and Flu vouchers
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Support Officer
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Support Officer
1 day ago
A2Dominion Housing Group Ltd. Newbury, United Kingdom**Support Officer** · **Salary: £**9551 per annum** · **Type: Permanent, Part time (15 hours per week)** · **Location: Bramlings House, Newbury** · **About the role** · We're searching for a* Support Officer* to join our friendly and hard-working team at A2Dominion. · Bramlings H ...
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Support Officer
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Administrative Support Officer
3 weeks ago
West Berkshire Council Newbury, United KingdomVacancy Summary · - Employer: · - West Berkshire Council · - Salary: · - From £23,500 to £25,119 per annum (Grade D) · - Location: · - Council Offices, Market Street, Newbury · - Contract: · - Contract · - Working Pattern: · - Full Time · - Hours: · - 37 hours per week. · - DBS C ...
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Supporter Relations Officer
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Project Support Officer
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Supporting Families Officer
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Supported Housing Officer
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Housing Management Support Officer
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Housing Management Support Officer
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West Berkshire Council Newbury, United KingdomVacancy Summary · - Employer: · - West Berkshire Council · - Salary: · - From £30,151 to £35,411 Per Annum (Grade H) · - Location: · - Council Offices, Market Street, Newbury · - Contract: · - Contract · - Working Pattern: · - Full Time · - Hours: · - 37 hours per week. · - DBS C ...
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Housing Management Support Officer
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Office Support
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Support Officer
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A2Dominion Housing Group Ltd. Oxford, United Kingdom**Support Officer** · **Based at Collin's Street, Oxford, OX4 1XS but covering schemes in Oxford City, Didcot and Witney so driving is an essential requirement.** · **£22,286-£26,978 per year for 35 hours, equivalent to £12.24 to £14.82 per hour - plus on-call allowance.** · **Fu ...
Facilities Support Officer - Newbury, Berkshire, United Kingdom - A2Dominion Housing Group Ltd
Description
Type:
Permanent, Full time (35 hours per week)
While we take a commercial approach to housebuilding, we reinvest all our profits into building more new homes and supporting the communities in which we work.
We're a strong player in our field and we're part of the G15, a group of the largest housing providers in London.
In the role of a Young Peoples Support Officer , you will be an integral part of a dedicated team committed to providing housing and assistance to individuals between the ages of 16 and 24 who are either young parents or young people.
This will also encompass the vital task of ensuring the safety and effective management of risks, often in collaboration with partner agencies.
Additionally, you will be accountable for conducting health and safety inspections within the facility, as well as promptly reporting and monitoring any maintenance issues.
Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures.
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of serviceIn addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
