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    Azure Cloud Engineer - London, United Kingdom - Akkodis

    Akkodis
    Akkodis London, United Kingdom

    2 weeks ago

    Default job background
    Description

    Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base.

    Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently).

    You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects.

    You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

    Provide L3/L4 analytical incident management and resolution alongside project-based deliverables
    Contribute to the planning of application / infrastructure releases and configuration changes
    Resolve support requests from customers by phone, email and online making use of the call logging system
    Create detailed technical and procedural documentation (e.g. architecture, configuration and setup)
    Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
    Implementation and delivery of Microsoft Azure projects

    Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments.


    Microsoft Azure certifications:
    Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following:
    Azure Networking
    Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code)
    In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli)
    Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now).

    Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK.

    Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
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