- Liaison with Insurers, Policyholders and Brokers.
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
- Obtaining all necessary evidence and relevant documentation.
- Determining appropriate actions for the resolution of the case.
- Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics.
- Negotiating settlement where appropriate, within agreed authority limits.
- Corresponding with all parties professionally to proactively progress the case to conclusion.
- Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
- Maintaining a proper reserve at all times by regular review.
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.
- Experience handling EL & PL claims is essential.
- Knowledge of how to value an injury claim.
- Knowledge of reserving philosophies desirable.
- Knowledge of Civil Procedure Rules and the Claims Portal.
- Good communications skills at all levels.
- Excellent customer service.
- The ability to work as part of a team.
- Take responsibility for your own workload.
- Must be able demonstrate adaptability and flexibility.
- Good planning and organisational skills.
- Strong IT skills.
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Claims Handler
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Liability Claims Handler - Glasgow, United Kingdom - Davies Group
Description
Davies are looking to recruit an experienced Liability Claims Handler to join our growing Casualty team in Glasgow on a Hybrid basis.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
What will your day look like:
Abilities And Knowledge:
