Jobs
>
Bristol

    Customer Experience Assistant - Bristol, United Kingdom - Diligenta

    Diligenta
    Diligenta Bristol, United Kingdom

    3 weeks ago

    Default job background
    Part time
    Description
    Customer Service Representative
    Monday-Friday, 9am-5pm

    Here at Diligenta, we are proud to be the single largest provider of outsourced third-party administration services to the UK Life & Pensions market.

    We impact people's lives every day, be it helping pay for a loved one's funeral or providing someone with their pension funds for a happy retirement.

    Our vision is to be the 'Customer Experience Partner' for our clients.

    Due to the recent growth of our company, we will be recruiting multiple Customer Service Representatives each month throughout the year.

    We are based next to Bristol Parkway , offering free and secure on-site parking or a short walk to local trains or buses.

    Our standard working hours are Monday-Friday between 8.30am and 6pm, so no evening or weekend shifts that impact on your family and social lives
    Flexible hours are available to suit your availability, work life balance and wellbeing.
    The starting salary is £22,308 per year, with a pay review on completion of probation after 6 months.
    We offer 31 days holiday (including bank holidays)
    Eligibility for an annual discretionary bonus scheme
    A contributory company pension scheme
    Excellent employee wellbeing and assistance support programmes
    A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods and financial services
    Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services)
    Our Customer Service Representatives could cover both voice to customer and back office administrative activities.

    The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner, informing members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service at a time when they need it most.

    Many of our Customer Service Representatives have previous experience from working in a call centre environment, retail, hospitality and travel, amongst other customer-focussed environments, part or full time.

    Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.

    Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.

    Here at Diligenta, we are proud to be the single largest provider of outsourced third party administration services to the UK Life & Pensions market and today we service 7 clients and their 18 Million customers ( nearly 1 in 4 of the UK population ).

    We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement.

    Our vision is to be the 'Customer Experience Partner' for our clients and our strategy is to differentiate ourselves in the market by being a truly technology led business with the support of our parent TCS.

    We help our clients move away from aging technology systems onto our modern digital platform. Our close to 10,000 strong workforce are everyday thinking about how they can improve our service.

    If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know.

    #
  • CBRE

    Customer Experience Assistant

    2 weeks ago

    CBRE Bristol, United Kingdom

    Customer Experience Assistant - Aztec West Bristol. · **Role Purpose** · Responsible for the Customer Experience throughout the Bristol office by supporting with the delivery of the front of house, hospitality services and mailroom duties, ensuring an efficient, professional and ...

  • Ambassador Theatre Group

    Customer Experience Assistant

    2 weeks ago

    Ambassador Theatre Group Bristol, United Kingdom

    **Role**: · Front of House · - **Salary**: · £10.42/£10.67 per hour · - **Type**: · Casual · - **Interview Process**: · 1 Interview: · 20/6/2023 · - **Closing Date**: · at 23:59 · - **Location**: · Bristol Hippodrome, 10 St Augustine's Parade · Bristol · Bristol · BS1 4UZ · **Cus ...

  • Ambassador Theatre Group

    Customer Experience Assistant

    2 weeks ago

    Ambassador Theatre Group Bristol, United Kingdom

    **Role**: · Front of House · - **Salary**: · £10.42/£10.67 per hour · - **Type**: · Casual · - **Interview Process**: · 1 Interview: · 20/6/2023 · - **Closing Date**: · at 23:59 · - **Location**: · Bristol Hippodrome, 10 St Augustine's Parade · Bristol · Bristol · BS1 4UZ · **Cus ...

  • SS Great Britain

    Visitor Experience Assistant

    3 weeks ago

    SS Great Britain Bristol, United Kingdom

    16 February 2023 · Providing exceptional standards of visitor experience, making sure that all visitors are welcomed warmly, and encouraged to learn about and engage with the stories of Isambard Kingdom Brunel and the SS Great Britain. · **JOB TITLE**: Visitor Experience Assistan ...

  • OI Space

    Customer Experience Assistant

    1 week ago

    OI Space Bristol, United Kingdom

    Making sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you'll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space, Bristol. At Future S ...

  • Bristol Cathedral

    Visitor Experience Assistant

    2 weeks ago

    Bristol Cathedral Bristol, United Kingdom

    Here with you, yesterday, today and tomorrow · Bristol Cathedral is looking to recruit a team of Visitor Experience Assistants. Post holders will play a key role within the Cathedral's Visitor Experience Department and will be responsible for: · - Providing a warm welcome to visi ...

  • IOP Publishing

    Workplace Experience Assistant

    1 week ago

    IOP Publishing Bristol, United Kingdom

    Our Workplace Experience Team are key to the way we manage our workplace. They help us deliver a high-quality workplace experience and curate a sense of community and purpose through our renewed workplace strategy. This is critical to our ways of working where colleagues make a c ...

  • IOP Publishing

    Workplace Experience Assistant

    2 weeks ago

    IOP Publishing Bristol, United Kingdom

    Our Workplace Experience Team are key to the way we manage our workplace. They help us deliver a high-quality workplace experience and curate a sense of community and purpose through our renewed workplace strategy. This is critical to our ways of working where colleagues make a c ...

  • OI Space

    Customer Experience Assistant

    1 day ago

    OI Space Bristol, United Kingdom

    Making sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you'll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space, Bristol. At Future S ...

  • OI Space

    Customer Experience Assistant

    1 week ago

    OI Space Bristol, United Kingdom

    Making sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you'll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space, Bristol. At Future S ...

  • Swoop Travel

    People Experience Assistant/administrator

    3 weeks ago

    Swoop Travel Bristol, United Kingdom

    People Experience Assistant/Administrator - Bristol · £26,000 - £28,000 Per Year · **About Swoop** · Swoop is a global community of adventure travel enthusiasts that has helped over 10,000 people to experience the extraordinary landscapes and wildlife of Antarctica, Patagonia and ...

  • EFM Property

    Office Assistant with Construction Experience

    3 days ago

    EFM Property Bristol, United Kingdom

    We are looking for a part-time office assistant with some experience of working for a construction company. · Working shifts are three mornings per week 9am-1pm. · Some responsibilities include · - Managing office records and processes · - Filing paperwork · - Aiding office manag ...

  • OI Space

    Customer Experience Assistant Receptionist

    3 days ago

    OI Space Bristol, United Kingdom

    Making sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you'll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space,Bristol.At Future Spa ...

  • Colonna Coffee

    Junior Ecommerce and Customer Experience Assistant

    2 weeks ago

    Colonna Coffee Bristol, United Kingdom

    Full Time, 37.5 hours per week - Hybrid (3 days On-site, 2 days Remote). · The position is available immediately. · We are excited to offer a junior-level opportunity for an Ecommerce and Customer Experience Assistant to join our dynamic team. This entry-level position provides e ...

  • Inspire Fitness

    Fitness Experience Assistant

    2 weeks ago

    Inspire Fitness Chippenham, United Kingdom

    Inspire Fitness are recruiting a Fitness Experience Assistant to join a small team in Chippenham. With an intimate venue and limited membership, Wiltshire's only state of the art EGYM circuit allows members to avoid the barriers they may otherwise face at a commercial gym. Our In ...

  • STM Group

    Customer Experience Assistant

    1 week ago

    STM Group Burnham, United Kingdom

    _**Are you passionate about delivering outstanding customer service?**_ · - **Have you ever wanted to develop a career within an award · - winning Company?**_ · - If this sounds attractive, then STM could have the perfect position for you _ · - STM Group (UK) Ltd are recruiting f ...

  • Computershare

    Customer Experience Assistant

    2 days ago

    Computershare Bristol, United Kingdom Part time £23,985

    Location: Bristol (Hybrid) · This is a hybrid position based in Bristol. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out mo ...

  • Computershare

    Customer Experience Assistant

    2 days ago

    Computershare Bristol, United Kingdom Part time £25,855

    This is a hybrid position based in Bristol. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexi ...

  • Computershare

    Customer Experience Assistant

    2 days ago

    Computershare Bristol, United Kingdom Part time £25,855

    This is a hybrid position based in Bristol. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexi ...

  • Welsh Parliament

    Visitor Experience Assistant

    3 days ago

    Welsh Parliament Cardiff, United Kingdom Part time

    **Details**: · **Reference number**: · **Salary**: · - £20,972 - £24,710- pro rata**Job grade**: · - Administrative Officer- Team Support (TS)**Contract type**: · - Permanent**Business area**: · - Engagement**Type of role**: · - Customer Insight · - Secretarial**Working pattern** ...