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    Customer Service Administrator - United Kingdom - KIMS Hospital

    KIMS Hospital
    KIMS Hospital United Kingdom

    2 weeks ago

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    Description

    Part Time – 22.5 Hours per week |£13,500 per annum (£22,500 Full Time Equivalent)

    Are you an experienced administrator looking for part time work? Are you keen to transfer your administrative skills into a private healthcare setting?

    We have an exciting opportunity for an enthusiastic individual with a keen eye for detail to join our Sevenoaks Medical Centre as a Customer Service Administrator.

    As a Customer Service Administrator, you will be responsible for providing administrative support to the Centre in multiple departments including Front of House, Outpatients and Imaging.

    You will be a strong and efficient administrator who is completely patient focused, with a desire to contribute to the delivery of healthcare at its very best. This role is ideal for someone who has worked front of house in a high-end hospitality or retail environment. Experience in a health care setting is advantageous but not essential.

    Role Responsibilities include

    As a customer service administrator you will?

    • Welcome all patients, visitors, consultants and staff to the centre
    • To provide an administration service to all departments
    • Responsible for the appropriate management of patient appointments
    • Ensure accurate records are kept at all times in line with GDPR

    Person Specification

    • Educated to GCSE standard including Maths and English grade 4 or Equivalent
    • Positive and friendly in their approach to patient care
    • Experienced customer service role
    • Able to work both autonomously and part of a team
    • Experience working in an acute healthcare setting

    At KIMS Hospital we support our staff in building a career, encouraging them to feel their worth and enjoy their time at work. Our One Team culture creates a working environment that offers you the time to care, whilst developing new skills and strengthening existing ones.

    KIMS Hospital employees enjoy the following benefits:

    • Free Secure Staff Parking
    • Pension Scheme
    • Private Health Insurance
    • 33 Days annual leave plus extra time off for your birthday
    • Life Assurance
    • Free Eye Test

    At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

    Whilst we make every effort to contact all candidates we often receive a high volume of applications. if you do not receive a reply within 1 working week, please assume you have not been shortlisted on this occasion. Previous applicants need not apply.

    If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on or email .

    Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at

    Before your interview, take the time to research your potential new employer, finding out about their company values and what you might expect working there. Have a clear travel plan ready for the day of the interview, allowing extra time for possible delays - being punctual will allow you time to gather your thoughts and check your notes. And don't forget to bring the appropriate ID with you.

    Making a good first impression will get your interview off to a great start. It shows you are taking your application seriously and that you are diligent and conscientious. Dress smartly and make sure you are well presented. In no circumstances should you be chewing gum and your mobile phone should be switched off.

    Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don't understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.

    There will be opportunity for you to ask questions about the organisation and the role. Take this chance to ask about things that are important to you. Such as, what is expected of you in the first 6 months? Or, what training opportunities are there? Or, what has the interviewers experience of working for the company been like? It's an excellent way of showing genuine interest.

    It's important to leave the interview on a positive note. If you haven't already discussed it, you may want to ask when you can expect to hear about their final decision. When it is time to leave, smile and thank them for seeing you. Shake hands firmly and confidently, and if you have enjoyed discussing the job, tell them.

    As we continue to mark 10 years of KIMS Hospital, we are celebrating our incredible team who make it all possible. They are dedicated, passionate, caring and as One Team provide the outstanding quality of service our patients have come to expect. Here's to the next 10 years Watch the video here #10years #values

    Our Lead Nurse Tracey shares one of her favourite memories from working at KIMS Hospital.

    Did you know foot health is vital for performance, comfort, and injury prevention in sports and exercise? Mr Liam Stapleton, Specialist in Podiatric Sports Medicine shares the importance of good foot function this #ukfoothealthweek24 Read his blog linked in the comments

    #J-18808-Ljbffr
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