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    Human Resources Information System Analyst - London, United Kingdom - Crone Corkill

    Crone Corkill
    Crone Corkill London, United Kingdom

    1 month ago

    Default job background
    Full time
    Description

    A 6 month Contract Role within HR Systems Support Role

    What's in it for you ?

    Working as a part of a talented team supporting HR project supporting migration project of Oracle HR to Success Factors, within a global reputable financial services organisation .

  • In addition supporting BAU HR technical functions to support transactions across - . payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. What you will be doing End User Support


    • Initial HR Technology contact point for escalated queries that cannot be resolved by primary support tiers, providing functional expertise to resolve.


    • Escalating issues where necessary – internally within the HR Technology team or to IT .

  • Managing the SF Administration MS Teams Group and channels.
  • • Supporting the SF Platform owner and module SMEs to ensure that the system is available, regularly updated and enhanced, and meets business requirements.
  • • Responding to HR colleagues and employee and manager queries in accordance with the HR Operations support model, escalating where required
  • • Supporting SMEs with change requests, including carrying out unit testing and updating documentation
  • • Key participant in bi-annual software releases/upgrades, testing new functionality and performing regression testing on existing modules
  • • Supporting strategic and high-profile HR and Business change projects that involve changes to HR Technology. Ensure you read the information regarding this opportunity thoroughly before making an application.
    Project Support:


    • Providing support to strategic Lifecycle support -

    from the technology perspective, including Performance Reviews, Bonus Planning & Compensation Review, Calibration and Promotion.

    .
    • Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way.


    • Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary.

  • Supporting HR Tech module SMEs with delivery of change requests, which may include engaging with the SI Partner and/or SAP. Tasks include basic configuration, writing test scenarios/scripts, executing testing, defect resolution, updating configuration workbooks and process documentation. .
    • Working with IT Security colleagues to ensure any new/updated Role Based Permissions .
    • Participating in the HR Technology Change Management meetings
    • Following and promoting system controls and procedures to ensure data quality, accuracy and security. .
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