Jobs
>
London

    Customer Care Apprentice - London, United Kingdom - L'Oréal

    L'Oréal
    L'Oréal London, United Kingdom

    1 week ago

    Default job background
    Jornada Completa
    Description

    Based: Nottingham

    Start Dates: September

    Annual Salary: £, per annum

    Level : Level Business Admin Qualification.

    Duration : month+ EPA

    Working Day Week : Days in L'Oréal, Day at College

    Customer Care Apprentice

    When you look at L'Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That's the beauty of L'Oréal. We operate in countries on continents. With international brands and , employees worldwide, we're well on our way to fulfilling our common purpose: to create beauty that moves the world.

    You will

  • Be in a learning environment where you'll understand what "first impressions" mean for our customers and how we offer the very best of service and experience for them.
  • Support the management of the order to cash cycle for our customers ensuring orders are processed right first time with maximum service and any issues are resolved to ensure customers receive a perfect delivery. Responsibility for any communication during this process and query management post-delivery, route causing to prevent repeat issues
  • Support the management of the relationship with key internal stakeholders to drive best in class customer service & collaboration, internally. This could also involve attending meetings with various functions to build up collaborative relationships and share best practice.
  • Through guidance from your line manager, you'll build strong relationships across the other functions, to ensure all customer requirements are met, completed on time and in full
  • Focus on improving efficiencies within the current ways of working and identify what opportunities there are to drive efficiency forward whilst maintaining the level of service required.
  • Participate and support as needed on projects impacting the customer alongside other team members.
  • Be part of and actively contribute to a highly motivated team; able to work both independently and as part of the team on both short- and long-term goals.
  • Be a group tool user – subject to the relevant training, promoter of best practice, a functional and end user tester and user documentation. etc
  • Have the opportunity to have regular feedback sessions with your peers and line manager on your performance, training, and development needs.

    • You have

  • Solutions orientated mindset with the ability to work accurately at pace and cope with ambiguity and a constantly changing environment
  • Have a meticulous approach with the ability to demonstrate the highest level of attention to detail
  • Strong analytical and problem-solving skills, ideally at least working at intermediate Excel
  • Problem solving skills – Ability to root cause issues, empowering you to take responsibility and contribute your own ideas.
  • Can do attitude – No problem is too small, supporting others in need and seeing challenges as an enabler for change

    • You are

  • Entrepreneurial. Every single day, you spot opportunities and want to learn how to shake things up
  • Curious. You want to know how things work and if they could be done differently so you can contribute your own ideas.
  • Adventurous. L'Oréal is for pioneers. So, you'll embrace challenges and change
  • Only human. You'll make mistakes sometimes, but you have no fear of failure because you're smart enough to learn from mistakes
  • Analytical and/or techy. You can analyze data and turn it into information to solve complex problems.
  • You crave success and we'll support you all the way. That way, we all win
  • Respectful. Whoever you're talking to, you treat everyone the same
  • One of the gang. Even if you're Superman or Wonder Woman, you recognize that teams are the real heroes. And so, do we
  • Self-motivated, pro-active, and able to work on own initiative
  • Open. To new ways of doing things. To other people's (sometimes crazy) ideas
  • You're real. And you're true to yourself. We cherish and celebrate diversity, so you'll feel right at home whoever you are

    • Next steps...

    Once you click apply you will be asked some questions to check you are eligible for this role. These will be questions around your current situation, whether you're happy with the salary, location etc.

    If you are eligible to apply, you will then be sent a link via email to 'Step ' of the application process; the online assessments. Keep an eye out for this (it might even land in your spam folder). Although there is no deadline for completion, the quicker you submit your answers the quicker we can continue to move you through the process

    Once we have your results, our recruiters will conduct a final review of your entire application and if successful, invite you to an Assessment Centre. Please be patient with us as we receive a high volume of applications and want to spend time going through each of them.

    Our Assessment Centres this year will mostly be in person, they will be running from when applications open until the roles are filled. These Assessment Centres are specific to function, so please be patient if you don't get invited straight away – it might just be because your function's Assessment Centre date isn't until later on in the recruitment period

    Please note, if you apply for more than one role you will be put forward for the one we deem most suitable for you. If you have a strong preference, please only apply to that one role to ensure you are considered for the correct role.

    Please note, if you apply for more than one role you will be put forward for the one we deem most suitable for you. If you have a strong preference, please only apply to that one role to ensure you are considered for the correct role.

  • Puedes inscribirte en un máximo de tres ofertas en un período de días.
  • No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.
  • Chelwest

    Apprentice Care

    1 week ago

    Chelwest London, United Kingdom

    Cross site - primarily based at Chelsea and Westminster hospital · An exciting opportunity has arisen for an enthusiastic and motivated Hospital Play Support Worker to join the Play Team at Chelsea and Westminster Hospital and West Middlesex University Hospital. This vacancy als ...

  • Rejuvence Clinic

    Patient Care Co-ordinator Apprentice

    3 weeks ago

    Rejuvence Clinic London, United Kingdom

    Apprentice Team Ltd are currently recruiting for a business based in Limehouse, E14 area who is looking for a Patient Care Co-ordinator Apprentice to join their growing team · This company is a doctor-led, doctor delivered face, body and hair clinic who offers revolutionary new t ...

  • L&Q

    Customer Care Apprentice

    1 week ago

    L&Q London, United Kingdom

    **Job title: Customer Care Apprentice** · **Contract: 2 years** · **Hours: 37.5** · **Location: Must be flexible to travel to sites across London and outside the M25** · **Persona: Agile** · **Salary: £18,525** · **Role profile** · Interviews will be held on: TBC · The L&Q Appren ...

  • Anchor Trust

    Apprentice Care Assistant

    4 weeks ago

    Anchor Trust West Byfleet, United Kingdom

    Anchor are the largest not for profit provider of Care for the over 55's in the UK and offer Apprenticeship opportunities across England. We have big growth plans to ensure we can support the growing demand for care and aim to 'grow our own' talent. · The Anchor Apprenticeship Pr ...

  • KEITS Training Services Ltd

    Animal Care Apprentice

    3 weeks ago

    KEITS Training Services Ltd Cobham, United Kingdom

    The opportunity to work and learn from multi award and international award winning dog groomers, with over 20 years experience working with dogs. Amanda has a passion for caring for dogs ensuring they are secure, happy and well looked after whilst their owners are away. Dolly's D ...

  • KEITS Training Services Ltd

    Animal Care Apprentice

    2 weeks ago

    KEITS Training Services Ltd London, United Kingdom

    Responsibilities · The principle responsibilities of the post are to assist with animal care and welfare in a busy people-facing environment: · Animal Care · Assisting the Livestock Manager with: · - Daily feeding and mucking out routines · - Ensuring the correct diets are given ...

  • L'OREAL GROUP

    Customer Care Apprentice

    1 week ago

    L'OREAL GROUP LONDON, United Kingdom OTHER

    Based: Nottingham · Start Dates: September 2024 · Annual Salary: £24,000 per annum · Level : Level 3 Business Admin Qualification. · Duration : 18 month+ EPA · Working Day Week : 4 Days in L'Oréal, 1 Day at College · Customer Care Apprentice · When you look at L'Oréal, what do yo ...

  • Ambient Support Limited

    Apprentice Care Quality Co-ordinator

    1 week ago

    Ambient Support Limited London, United Kingdom

    Care Locality Manager · 35, 500 Per Annum (Plus £2,000 Geographical Allowance Per Annum) · It's an exciting time at our Learning disabilities and Mental Health services around London , as we have an opening for a Locality Manager to join our fantastic team. · Our supported liv ...

  • Hammersmith & Fulham Council

    Care Experienced Youth Worker Apprentice LBHF616729

    2 weeks ago

    Hammersmith & Fulham Council London Borough of Hammersmith and Fulham, United Kingdom

    Care Experienced Youth Worker Apprentice LBHF616729 · Job Details: · About the role · LIFELONG LINKS YOUTH SUPPORT WORKER APPRENTICE · The role is to support children and young people's engagement during Lifelong Links work as well as promoting the Lifelong Links Project. · The ...

  • Realise

    Home Care Assistant Apprentice

    3 weeks ago

    Realise Chelmsford, United Kingdom

    **Benefits include**: Paid travel time between care visits, Paid mileage between care visits, Pay enhancements at weekends, Flexible working hours, Social events · Providing care and support to the elderly and vulnerable. · Personal Care - Washing, dressing, oral care, hair care ...

  • Goddard Veterinary Group

    Veterinary Care Support Apprentice

    1 week ago

    Goddard Veterinary Group London, United Kingdom

    We are looking for integral pieces of our veterinary team puzzle, in the shape of veterinary care support apprentices. · **Before we delve into the nitty gritty, here is what we offer you**: · The salary for the Level 2 Veterinary Care Support apprentice position is £11.44 per ho ...

  • Tyretrax Ltd

    Apprentice Auto-care Technician

    2 weeks ago

    Tyretrax Ltd London, United Kingdom

    As an Auto-care Technician you will receive technical training as well as customer service and retail skills. You will develop the knowledge and skills required to carry out a range of services and repairs to cars, car derived vans and light goods vehicles in a real working envir ...

  • Gold Care Homes

    Apprentice Senior Care Assistant

    3 weeks ago

    Gold Care Homes London, United Kingdom £13

    About Our Home: · Nestled in a serene setting, Peregrine House isn't just a care home-it's a haven of warmth, innovation, and personalized attention. Here, every corner is thoughtfully designed, from cosy communal areas to state-of-the-art cinema rooms. But what truly sets us ap ...

  • London Borough of Havering

    Apprentice (Havering Social Care Academy)

    3 weeks ago

    London Borough of Havering Romford, United Kingdom

    **Job Description · Apprentice Grade (Yr1 - Salary £12,014.00 per annum and Yr2 - NMW for age) 24 Months Fixed Term Contract** · We, in the Havering Social Care Academy have verifiable knowledge in supporting apprentices. We are currently looking to add to our team someone who wo ...

  • Cherry Tree Kennels

    Apprentice Animal Care Level 2

    2 weeks ago

    Cherry Tree Kennels Balcombe, United Kingdom

    **Job Types**: Full-time, Permanent, Apprenticeship · **Salary**: From £7,800.00 per year · **Benefits**: · - Company events · - Company pension · - On-site parking · - Sick pay · Schedule: · - 8 hour shift · Ability to commute/relocate: · - Balcombe: reliably commute or plan to ...

  • Oasis Care and Training Agency

    Apprentice Care Quality Assurance Officers

    2 weeks ago

    Oasis Care and Training Agency London, United Kingdom

    Oasis Care and Training Agency is seeking highly motivated and compassionate individuals to join our SE London team as an Apprentice Care Quality Assurance Officer. · **What will the Quality Care Assurance officer be doing?** · - Conduct comprehensive risk assessments on the home ...

  • Hft

    Apprentice Care Assistant/support Worker

    3 weeks ago

    Hft Bishop's Stortford, United Kingdom

    **#Care to join us? **"Make a real difference to people's lives." · **Type of service **- Supported Living / Social Care for Adults with Learning Disabilities. · **Location** - Pound Lane, Ugley, Bishop's Stortford. Herts CM22 6HP · **Salary information** - £9.90 p/h up to 37.5 h ...

  • Division of Surgery – BHRUT NHS

    Apprentice Maternity Care Assistant

    2 weeks ago

    Division of Surgery – BHRUT NHS Ilford, United Kingdom Permanent

    Job overview · Barking Havering and Redbridge University Hospital Trust are seeking a Band 6 Diabetes Specialist Nurse to work as part of the diabetes nursing team. We are looking for a self-motivated, team player to come and join the Diabetes Nursing team to help improve patien ...

  • Realise

    Apprentice Early Years Practitioner in Child Care

    1 day ago

    Realise Kingsbury, Greater London, United Kingdom

    At Little Explorers Nursery they believe that if children feel happy and secure they will learn and grow as individuals. As a Level 2 apprentice, your responsibilities will be: · To care for and educate the children for whom you are responsible. · To be responsible for the Welf ...

  • PDSA

    Apprentice Veterinary Care Assistant

    4 days ago

    PDSA Hendon, United Kingdom

    **About Us** · PDSA is a special organisation that provides expert veterinary care for people across the UK who otherwise would not be able to afford to treat their pets. What we do really matters · Your wellbeing at work is critical and we work hard to provide a supportive and e ...