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Head of Community Fundraising and Communications - London, United Kingdom - Your Place
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Description
We are seeking an experienced fundraising and communications manager to cover maternity leave in our award winning charity working to end homelessness one person at a time in East London.
Based within the fundraising team,The Fundraising, Communications & Supporter Managerwill provide direction and manage the team responsible for brand, communications, events and fundraising through individual giving, legacies, community and corporate partnerships.
The roleand its responsibilities are critical in the charity's growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income.
This role will work closely with the new Head of Fundraising and Communications role which has recently been created, and with our established Trusts Fundraising Manager, to support diversification/growth of income streams.
Contract :
Maternity cover
5, Monday to Friday
Location :
Hybrid/Canning Town, East London Office
Develop the brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders, to ensure it is serving the charity as it grows and helps to achieve strategic goals
Ensure the charity's visual identity and organisational narrative are upheld through all communications and PR, ensuring messaging is story and outcomes based
Support the Heads of Fundraising and Communications to devise a communications strategy aimed at engaging new and existing audiences, building the charity's profile and increasing fundraising income
Oversee web presence and marketing campaigns, ensuring the delivery of distinctive, engaging and integrated content, reflecting the charity's mission and values
Oversee the organisation and execution of corporate, stewardship and fundraising events
Work with departments across Your Place to maximise opportunities to promote work and activities, and champion the voices of those accessing services, supporting residents to convey their stories
Public Relations:
Identify stories and opportunities to increase brand awareness
Identify and keep abreast of internal and external reputational and financial risks to the charity, developing crisis management plans and responses, working with the Chief Executive and Board where necessary
Be main point of contact for our Patrons and President to encourage ongoing involvement, and identify and approach appropriate, prospective supporters to the charity including patrons/ambassadors and people of influence
Oversee the development of corporate and public relations collateral, including impact reports
Development:
Input into organisational development plans, working closely with the Strategic Management Team
Devise and oversee development and implementation of the fundraising and audience audit and strategy
Review existing and future fundraising and marketing activities to ensure compliance with regulations and best practice, ensuring internal controls are adhered to in order to ensure supporter satisfaction and to mitigate against reputational and financial risk to the charity
Keep up to date with best practice in fundraising, identifying and sharing trends, developments, regulations and legal requirements that impact Your Place - specifically, this includes the Fundraising Regulator's requirements including the Fundraising Code, GDPR, PECR, and Charity Commission regulations
Prepare forecasts for income and report on the team's performance against targets and KPIs
Contribute to the production of the organisational annual accounts and Directors Report
Development of relevant departmental policies and procedures as required
Be responsible for monitoring workflow and managing performance, ensuring that work meets agreed objectives, targets and deadlines
Provide appropriate development and coaching opportunities to support the Fundraising and Communications department in working towards their objectives.
Directly take responsibility for supporting and communicating with our major donor / high net worth supporters, and work to deliver against agreed targets for this income stream.
Produce reports for and attend meetings internally as and when necessary, for example, Directorate, Management and planning meetingsUndertake any training or appropriate professional development considered necessary.
Comply in all areas of work in line with policies and procedures.
Experience of planning and delivering fundraised income growth
Brand management experience
Experience producing communications and/or fundraising plans in the charity sector
Excellent written and verbal communication skills
Excellent IT skills, including the Microsoft Office package, databases and digital media platforms
Personal qualities
~ At Your Place,we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
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