Andrew Miller

An International Technical Sales Representative offering over 15-years’ experience of B2B, face-to-face selling of data acquisition systems into the European Life Science Industry for use in the development of medicines to treat cardiovascular disease and depression. Clients include blue-chip pharma (AstraZeneca, Pfizer, Lundbeck etc), CRO’s (Covance, Charles River & Envigo etc), universities (ICL, KCL, UCL, Karolinska etc) and government agencies. Takes pride in his product knowledge, which helps him take a consultative approach to selling. Recruited, trained, supported and managed fellow sales reps and distributors. Been away from the market for a while due to personal circumstances but now ready for a new challenge. Available to start in October 2023.

• International Sales Manager responsible for the direct sales, support and account management of customers in the UK, Denmark, Sweden, Finland, Norway & Iceland. Products were telemetry-based, data acquisition hardware and software systems that permit monitoring of physiological parameters in laboratory animals. Used by researchers in the European Life Science industry to help develop medicines for treatment of cardiovascular diseases and depression
• Sectors include the pharmaceutical industry, university research departments, contract research organisations, government agencies & biotechnology companies
  • Customers; AstraZeneca, Pfizer, Merck Sharp & Dohme, Lundbeck, Orion, Covance, Charles River, Aptuit, Envigo, universities with research departments, DSTL, Karolinska Institute, Rikshopitalet, Vernalis etc
• Led promotions of a brand-new range of telemetry-based, data acquisition system, fully managing its initial roll-out in Europe to maximise market opportunities
• Distributor management, training, motivation, and support
• Set regional sales targets within the territory and monitored ongoing performance
• Prepared monthly sales forecast reports and presented them to Senior Management
• Sales cycle from one week to two years, largely depending on the value of the sale (30k-250k), and often requiring multiple site visits and involvement of other departments (Marketing, Engineering, Validation & Quality)
• Worked from home office and dealt with customers and colleagues in different time zones
• Management of own appointments and travel itinerary and agenda
• Internet-based prospecting of university research departments and qualification of incoming web-based leads
• Frequent national & international stays away from home office (50%+)
• Face-to-face, onsite demonstrations of hardware and software
• Maintenance of Salesforce CRM and Quotewerks quotation package
• Onsite training and support of new customers
• Onsite validation (installation and operational qualifications) of systems used in GLP (Good Laboratory Practice) facilities
• Massively facilitated the development of CNS EEG telemetry for use in sleep studies. Thanks largely to me, the company changed from being solely cardiovascular parameter-focused to include sleep study capability, which is essential to the development of antidepressant drugs. This application was massively adopted by Merck, Lundbeck and Pfizer and brings in approximately $5-10 million revenue, annually, for the company
• First-line technical support
• Represented the company at national conventions and trade shows (50+)
• Tender applications
• Attended numerous sales training courses, including SPIN selling
• Delivered year-on-year sales growth of over 350% in 12 years: £625,000 to £2.25 million per annum
• Recipient of the ‘Rep of the Year’ award in 2003 and 2004
• Organised and delivered 12+ highly successful Educational User Group Meetings, each attended by 75-125 customers and prospects. These events were held over two-days and consisted of seminars delivered by key customers, lunchtime poster presentation sessions and a social event. Meetings were held at suitable customer sites (Huntingdon Life Sciences, Merck Sharp & Dohme, Pfizer, Syngenta, Lundbeck, Kings College London & University of Edinburgh) and contributed greatly to my success in this role
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1998 – 1999. (Part-time). Master of Business Administration (Year 1), Certificate of Management, Bolton Institute

2020 - 2021. PGCE Year 1, Teacher Training, Metropolitan University of Manchester

1993 - 1996. Ph.D. Neuroscience, University of Manchester

1989 - 1992. B.Sc. Hons, 1st Class, Applied Biological Sciences. Specialising in Pharmacology, Drug Development and Discovery, Anatomy and Physiology, Biochemistry & Organic Chemistry, Manchester Polytechnic