Cecily Hopkins

Summary

High-Pressure Professionalism: Maintained composure and professionalism in stressful situations, from managing competition schedules to handling busy retail periods.

Time Management & Reliability: Demonstrated exceptional time management and dependability in both part-time and full-time roles.

Interpersonal Skills: Effectively communicated with a diverse range of individuals, including owners, clients, sponsors, coaches, vets and customers.

Customer Service Excellence: Provided personalised recommendations and assistance, ensuring positive experiences and gathering valuable feedback.

Operational Efficiency: Managed daily operations and maintained a tidy, organised environment, whether in a retail pop-up store or a professional yard.

Flexible Planning: Showed superior planning skills with the ability to adapt to arising challenges, from adjusting training programs to managing store setups and displays.

Part time experience

Sept 23 – Dec 23

Pop-up Store Assistant, Vivere London (Luxury Womenswear Brand)

Coordinated stock collection from the warehouse and set up the pop-up store, ensuring an efficient layout for easy access and sizing identification

Dressed mannequins and arranged store displays to create an appealing shopping environment

Assisted customers in finding products that suited their style, tastes, and needs, providing personalised recommendations

Addressed customer enquiries regarding stock availability and sizing

Welcomed customers warmly, ensuring a positive first impression and excellent

customer service

Gathered and communicated customer feedback on sizing, style, and general

perceptions of the new brand to inform future improvements

Full time experience

July 22 – July 23

Head Groom, Professional Showjumping and Eventing Yard (15 Competition Horses)

Oversaw daily operations of the yard, ensuring smooth and efficient management

Managed early morning feed and muck out at 7am, preparing stables before the

start of the horses' working day

Executed tailored training and exercise programs for each horse, aligned with their

competition schedules and recovery needs

Maintained a tidy and clean yard, ensuring a professional environment for regular

visits from owners

Ensured all tack and equipment were clean and competition-ready

Conducted final feed and yard checks at 6pm, followed by a late-night check at 9pm

Travelled to competitions, managing horses and riders under tight and stressful

schedules

Represented the yard at international competitions, including traveling abroad for

GB Nations Cup team events

Skills

Unwavering dedication to the well-being of horses and riders

Proven ability to stay calm and professional in high-pressure situations

Exceptional time management and reliability

Strong interpersonal skills for effective interaction with owners, clients, sponsors,

coaches and vets

Skilled in balancing multiple competing demands from riders

Proficient in managing and aligning rider expectations

Superior planning skills with the flexibility to adapt to arising challenges

Education

Royal Agricultural University, Cirencester, Gloucestershire
2023 to current – BSc (Hons) in Agricultural Business Management I have just completed my first year of the three year degree course

A-Levels at Stowe School, Buckingham 2020 – 2022

Business - A DT - B History – D EPQ - B

GCSE’s at Stowe School, Buckingham 2017 – 2020

English Language - 6 English Literature - 5 Maths - 5
Double Science – 7 & 6 DT - 8

History - 5 Drama – 5 HPQ - A

Hobbies and interests

Fashion and shopping, running, eventing and going to horse racing with friends.

Summary

High-Pressure Professionalism: Maintained composure and professionalism in stressful situations, from managing competition schedules to handling busy retail periods.

Time Management & Reliability: Demonstrated exceptional time management and dependability in both part-time and full-time roles.

Interpersonal Skills: Effectively communicated with a diverse range of individuals, including owners, clients, sponsors, coaches, vets and customers.

Customer Service Excellence: Provided personalised recommendations and assistance, ensuring positive experiences and gathering valuable feedback.

Operational Efficiency: Managed daily operations and maintained a tidy, organised environment, whether in a retail pop-up store or a professional yard.

Flexible Planning: Showed superior planning skills with the ability to adapt to arising challenges, from adjusting training programs to managing store setups and displays.

Part time experience

Sept 23 – Dec 23

Pop-up Store Assistant, Vivere London (Luxury Womenswear Brand)

Coordinated stock collection from the warehouse and set up the pop-up store, ensuring an efficient layout for easy access and sizing identification

Dressed mannequins and arranged store displays to create an appealing shopping environment

Assisted customers in finding products that suited their style, tastes, and needs, providing personalised recommendations

Addressed customer enquiries regarding stock availability and sizing

Welcomed customers warmly, ensuring a positive first impression and excellent

customer service

Gathered and communicated customer feedback on sizing, style, and general

perceptions of the new brand to inform future improvements

Full time experience

July 22 – July 23

Head Groom, Professional Showjumping and Eventing Yard (15 Competition Horses)

Oversaw daily operations of the yard, ensuring smooth and efficient management

Managed early morning feed and muck out at 7am, preparing stables before the

start of the horses' working day

Executed tailored training and exercise programs for each horse, aligned with their

competition schedules and recovery needs

Maintained a tidy and clean yard, ensuring a professional environment for regular

visits from owners

Ensured all tack and equipment were clean and competition-ready

Conducted final feed and yard checks at 6pm, followed by a late-night check at 9pm

Travelled to competitions, managing horses and riders under tight and stressful

schedules

Represented the yard at international competitions, including traveling abroad for

GB Nations Cup team events

Skills

Unwavering dedication to the well-being of horses and riders

Proven ability to stay calm and professional in high-pressure situations

Exceptional time management and reliability

Strong interpersonal skills for effective interaction with owners, clients, sponsors,

coaches and vets

Skilled in balancing multiple competing demands from riders

Proficient in managing and aligning rider expectations

Superior planning skills with the flexibility to adapt to arising challenges

Education

Royal Agricultural University, Cirencester, Gloucestershire
2023 to current – BSc (Hons) in Agricultural Business Management I have just completed my first year of the three year degree course

A-Levels at Stowe School, Buckingham 2020 – 2022

Business - A DT - B History – D EPQ - B

GCSE’s at Stowe School, Buckingham 2017 – 2020

English Language - 6 English Literature - 5 Maths - 5
Double Science – 7 & 6 DT - 8

History - 5 Drama – 5 HPQ - A