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Elise Shoolbraid

Elise Shoolbraid

Customer service

Customer Service / Support

Camborne, Cornwall

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About Elise Shoolbraid:

26, Retail supervisor,

Wanting to get into the Funeral Profession

Experience

. Having exceptional customer service skills

.Organization of stock – merchandising shop floor, paying attention to specific instructions 

. Ear Piercing – being close with members of the public, performing a hygienic, safe and professional piercings. Being able to quickly resolve problems and comfort possibly anxious and distressed people. Understanding of policy and procedures regarding health and safety. 

. Responsibilities with tills and loss prevention procedure 

. Managing a team to make sure we provide impeccable service and maintain an organized, clean and well running shop.

. Communications with higher management, taking instructions written or orally to complete myself or pass on and inform fellow employees.

. Organization of responsibilities, weekly or monthly tasks that have deadlines to comply to. 

. Being enthusiastic and professional in all and any situations  

 

Education

NAFD - Funeral Service awareness online training 

passed with 98% grade outstanding

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