
Kashif Dilber
Customer Service / Support
About Kashif Dilber:
A graduate with strong communication and organizational skills. A mature, reliable and hardworking person with extensive experience. Friendly and outgoing with a passion for helping others, always acting in a sensitive and diplomatic manner. An individual who is very flexible, adaptable and keen to learn. Used to working with all levels of a business and known for maintaining a helpful disposition, even when under pressure.
Experience
Self-employed/ Online selling 2017 – 2021.
Operating Online business which have some duties and responsibilities included:
- Inventory management including purchasing
- Marketing and advertising Maintaining
- Quality assurance
Managing Customer service
- Website development
Invoicing as well as
- Packing and shipping products
- Bookkeeping and Maintaining sales records
Catering Assistant - NHS THE Christie Hospital Nov 2014 - Sept 2016
- Customer service is maintained by being helpful
- Courteous and knowledgeable about products sold
- Worked closely with the Management Team by communicating regularly.
- Implementing systems alongside the management team
- Responsible for all cash and maintain all tills and cash accurate.
- Reporting to supervisor or manager.
Receptionist - DeVere Hotel Dec 2012 - Mar 2014
- Night Receptionist was to assist in maintaining reasonable security
Make sure all duties are to be performed in a manner that does not endanger the personal safety of any individual.
Restaurant & Bar Assistant - DeVere Hotel Dec 2011 -Dec 2012
- Provide an efficient and effective service to customers to understanding their needs and requirements
- working to exceed these wherever possible
- Demonstrate a positive, enthusiastic, committed and flexible attitude towards customers
- Recognizing the importance and benefits of effective team working.
- Deliver customer service in line with ‘best practice’.
- Ensure compliance to relevant policies.
Team Member - KFC Warrington Aug 2011 - Nov 2017.
- Customers service
- Taking orders, and completing customer transactions on the cash register
Education
Jan-Mar 2023 Cloud Engineering with Cyber Security bootcamp at University Academy 92
Working towards the CompTIA Cloud essentials+ qualification
Python Essentials 1
Cisco Networking Academy® Introduction to Cybersecurity
Dec 2021 Cyber Security Technologist training with FIBERBRAND
Studying Python and SQL
2012 Graduate Diploma In Business Management from Manchester College of Accountancy and Management, Manchester, UK
2002 Graduate BA Municiple Degree College, Faisalabad, Punjab University, Lahore, Pakistan Achieved 2nd Division
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