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Kashif Dilber

Kashif Dilber

Self-employed

Customer Service / Support

Manchester, Manchester

Social


About Kashif Dilber:

A graduate with strong communication and organizational skills. A mature, reliable and hardworking person with extensive experience. Friendly and outgoing with a passion for helping others, always acting in a sensitive and diplomatic manner. An individual who is very flexible, adaptable and keen to learn. Used to working with all levels of a business and known for maintaining a helpful disposition, even when under pressure. 

Experience

Self-employed/ Online selling                                          2017 – 2021

Operating Online business which have some duties and responsibilities included: 

  • Inventory management including purchasing
  • Marketing and advertising Maintaining
  • Quality assurance

Managing Customer service

  • Website development

Invoicing as well as 

  • Packing and shipping products
  • Bookkeeping and Maintaining sales records

 

Catering Assistant - NHS THE Christie Hospital      Nov 2014 - Sept 2016

  • Customer service is maintained by being helpful
  • Courteous and knowledgeable about products sold
  • Worked closely with the Management Team by communicating regularly.
  • Implementing systems alongside the management team
  • Responsible for all cash and maintain all tills and cash accurate.
  • Reporting to supervisor or manager.

 

Receptionist - DeVere Hotel                    Dec 2012 - Mar 2014 

  • Night Receptionist was to assist in maintaining reasonable security 

Make sure all duties are to be performed in a manner that does not endanger the personal safety of any individual. 

Restaurant & Bar Assistant - DeVere Hotel        Dec 2011 -Dec 2012 

  • Provide an efficient and effective service to customers to understanding their needs and requirements
  • working to exceed these wherever possible
  • Demonstrate a positive, enthusiastic, committed and flexible attitude towards customers 
  • Recognizing the importance and benefits of effective team working. 
  • Deliver customer service in line with ‘best practice’.
  •  Ensure compliance to relevant policies. 

 

Team Member - KFC Warrington                                Aug 2011 - Nov 2017.

  • Customers service 
  • Taking orders, and completing customer transactions on the cash register

Education

Jan-Mar 2023 Cloud Engineering with Cyber Security bootcamp at University Academy 92 

            Working towards the CompTIA Cloud essentials+ qualification

Python Essentials 1

Cisco Networking Academy® Introduction to Cybersecurity

 

Dec 2021 Cyber Security Technologist training with FIBERBRAND

Studying Python and SQL 

 

2012 Graduate Diploma In Business Management from Manchester College of Accountancy and Management, Manchester, UK 

 

2002 Graduate BA Municiple Degree College, Faisalabad, Punjab University, Lahore, Pakistan Achieved 2nd Division

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