Shane Hodgson

I am a motivated and influential people change professional with over 25 years’ experience in change management, business transformation and HR/OD leadership, both in consultancies and in-house, in assignments covering a total of 37 countries and including over 20 ERP implementations. 

After time spent as a combat medic, military psychologist and senior HR practitioner, I have worked in organisational change consulting, both in major consultancies (PWC, EY and SAP) and as an independent consultant. I am an excellent communicator, accustomed to working across the organisation and building relationships at all levels, from operational level up to Exec board members. 

I’m culturally savvy and a creative problem-solver with strong practical change management skills as well as an impressive academic background (postgrad degrees in psychology, business strategy, security and intelligence, and organizational change), who can work anywhere between the overall business vision and the detailed activities needed to achieve it. I prefer informal and collaborative approaches to working and like to be engaged and involved in all parts of a project.

RECENT CAREER HISTORY (earlier detail and military service information available on request)

OneAmerica                                   January 2023 to present

I am working with a major US insurance company, as a Change Specialist on the Data Modernization Program. This is working on a retainer to advise them on the people and organisational components of digital acceleration, change management, data fluency, culture change, and communications related to a large scale data and architecture modernisation and an embedded business analytics programme.

Kraft-Heinz                                     September 2022 to March 2023

I worked part-time on a Netherlands-based implementation of Oracle Transportation Management (OTM) for shipping exports as a Change Consultant to Kraft Heinz. This started from the OTC point of sales order in Salesforce and SAP (receiving orders from KraftHeinz affiliates, stock planning and PO creation) through the OTM steps of Shipment Planning, Transport Planning, Delivery and Invoice Matching and back to SAP for Payment. This impacted the Exports teams in Europe, MEA, APAC, LATAM and North America as well as the Shared Service Centre in India and a variety of other stakeholders.

CNO Financial Group Inc             January 2022 – December 2022

I consulted to a major US insurance company, as a Senior Change Specialist: DataPlus Program on a retainer to advise on change management, culture change, communities of practice and communications related to a major data governance and data privacy project, working in a Safe Agile methodology. I assisted work streams in privacy governance, data governance, data lineage, ROPA, data glossary and more to help build a culture of data literacy and the idea that data is an asset.

Mars plc                                          September 2022 to December 2022

I worked part time on a retainer as a Change Adviser on a Finance Master Data governance project with the Mars group, improving and embedding a new way of requesting Finance Master Data creation.

BMI Group Ltd                January 2022 – September 2022 

A global roofing and building materials conglomerate as Head of Change, Training and Communications for a multi-country operating model change, legal entity simplification and SAP S/4 implementation, with projects running in the Nordics, BeNe, DACH, France and Poland regions and leading a team of almost 30 change and communications Big 4 consultants and contractors as well as a team of over 50 trainers. The programme included new trading models, legal entity changes, EDI and 4PL components as well as the green and brownfield implementation of SAP SalesCloud, and SAP modules along the main process areas of OTC, FICO, SCM, WM and EWM and TMS in multiple sites. I reported to the Group Transformation Director.

Anglo American              Apr 2021 – January 2022

A global mining and minerals group, as Change Lead – Beyond Finance – a global remote role, working and leading a remote team of permanent employees, contractors and Big 4 consultants in an Invoice to Pay, Invoice to Cash and Record to Report standardisation and transformation portfolio of programmes, built on a backbone of SAP S4/HANA and incorporating other software such as VIM, Blackline, Workiva and more. The initial focus was on standardisation of finance and related processes for operations around the globe, movement of transactional work to shared services in EMEA, APAC and LATAM and enhancement and adoption of S4/HANA functionality and selected Fiori apps.

Siemens Energy               Apr 2016 to Jan 2021

A global energy and engineering giant, part of the Siemens Corporation, that operates globally in crafting advanced machinery and delivering services, as Global SAP Transformation Manager – Project Atlas4AGT 2016/17 and Project Verold 2018/21 - A global role, working across multiple sites in Europe and North America (including Finance Shared Service Centres in the USA, Portugal and Czechia) and liaising at executive and director level to plan and execute cross-functional, strategic change, with a focus on post-acquisition integration and incorporation of two acquired businesses (Rolls Royce Turbine company from SAP to SAP and Dresser Rand from Oracle to SAP) onto the Siemens Corporate SAP on HANA template.  This included integration with SalesForce for both product and services sales, and implementation of SAP in all major process areas (OTC, RTR, P2P)

Key achievements

• Global Change Lead – design of change strategy and plans for successive implementations of c.2500 users and c.3500 users spread across the UK, France, Norway, Canada, and the USA, including overall control of communications, change readiness, test readiness, role mapping, user training, change impact assessment and change action planning, stakeholder engagement and user adoption.
• Change management training – managing a distributed team of 20 business change, readiness and training leads brought up the need to develop change management capability in the organisation. Working from the base of the already-selected ADKAR methodology I build a detailed change management approach more suited to ERP implementations and ran workshops in Norway, France, Texas, and New York State, also instituting proper tools and templates for change impact assessment, change action planning, UAT readiness, business readiness and more.
• Communications and Executive Engagement - I produced the content for all the communications including Executive Briefs, project newsletters, monthly management briefings, town hall meetings, all hands webcasts, Yammer feeds and intranet sites and bulletins at local, regional, and corporate levels.
• The two global programmes (Atlas4AGT and Verold) were rated by senior Siemens executives as the best SAP implementations they had ever seen.

GlaxoSmithKline                                                                                                                                Mar 2015 – Mar 2016

One of the largest pharmaceutical companies in the world, as Business Change and Engagement Manager – GSK/Novartis Joint Venture - A contract consultant in the Business Change function working on the full range of business change and engagement activities to bring Novartis consumer health entities onto the GSK SAP template in Ireland, Turkey, Spain, France, and Portugal as part of a joint venture. Implementations were extremely quick, excellent and without issues. This included service transition components for the Finance SSCs.

Key achievements

• Adaptation of GSK methodology to suit high speed implementation – responsible for developing the change management strategy for 6-month fast SAP implementations, starting from the GSK multi-year methodology. This was tested on the pilot site in Ireland and then refined and executed for full simultaneous implementation in the next 4 countries, bringing c.2500 Novartis users on in 6 months.
• Targeted User Training – Overall responsibility for User Training, under a “No Training No Access Policy” ensuring fast and measured training for all new users. Compliance was excellent and allowed use of this as a formal “Go – No Go” criterion. Training was blended learning at both transactional and E2E process levels.
• Implementation of Change Impact Assessment and Cutover Readiness tools – rolled out a structured and templated approach to assessment of change impacts and development of site-specific change action plans, with central governance using SharePoint repositories and evidence folders for cutover readiness.

ARRIVA plc                                                                  Aug 2014 – Feb 2015

A large UK transport company, part of Deutsche Bahn, as Change Manager - A 6-month contract in setting up the SAP Change Management approach, plans and team for a multi-country rollout of SAP Financials and PeopleSoft HR, scoping the effort, working with third-party providers, and designing the methodology. This included workshops in the Netherlands, Denmark and Czech Republic and consideration of the Finance Shared Service design.

Johnson Matthey plc                                                                                                                          Jan 2014 – July 2014 

A specialty chemicals group as SAP Change Manager – A short contract to set up the structure, methodology and approach for a multicounty rollout of SAP FI/CO including change scope and strategy, change impact analysis, change agent training, user training plan and support plans as well as shared service design.

Gold Fields International                                                                                                            Dec 2011 – June 2013 

One of the largest unhedged gold mining companies in the world, employing 50 000, as Vice President:  Organisational Effectiveness – a permanent role leading Change Management, Organisation Design, Employer Value Propositions and Organisation Effectiveness, reporting to the EVP: HR and restructuring the company. 

Key Achievements

• Designing and implementing a global HR Transformation to realign HR services
• Designing change and organization approaches to the implementation of SAP Ariba
• Restructuring and rightsizing operations in South Africa, Australia, Ghana, Peru, and the Philippines.
• Developing a Behavioural Safety Programme for major mines, representing the company at the Chamber of Mines and to the mining unions.
• Developing and implementing an Employer Branding programme

SAP                                                                                                                                                 Feb 2010 – Nov 2011

A global software company, as Business Transformation Principal - Overall lead for Organisational Change Management discipline and methodology in the EMEA Emerging markets region (43 countries), concerned with the design, scoping, sale and implementation of OCM activities for major SAP implementations of all modules.

Key Achievements

• Change Lead, SAP implementation, Nigerian National Petroleum Corporation
• Change Lead, SAP implementation, Nigerian Liquefied Natural Gas
• Change SME and quality assessment of SI’s for SAP implementations in SASOL, Johannesburg City Council, Turkish Airlines, Ethiopian Airlines, Free State Department of Education and South African Department of Public Service Management
• Appointed as Internal SAP Global Change Methodology SME, working in a multi-country team and building rapid deployment methodology at the SAP Methodology CoE in Dubai
• Appointed to SAP Global HR team of regional HR Change experts to restructure SAP’s internal HR function
• Trained as a Trainer in SAP’s Business Transformation Management Methodology BTMM, for internal and external deployment

EDUCATION

The University of Buckingham - MA (with Merit) in Security and Intelligence Studies

A course on global security issues, with a distinction for my dissertation on models of radicalisation to extremist violence.

Rand Afrikaans University / University of Johannesburg – D. Phil Leadership Performance and Change

A part-time guided doctorate programme in HR/organisational transformation, with an award-winning dissertation on virtual team working (Best dissertation in faculty).

Nottingham Business School – MBA in Strategy, Marketing and Organizational Behaviour

A distance learning MBA, with a distinction for my project on Internet Marketing Strategy for a Canadian Mining company and with a dissertation on HR strategy development.

Rhodes University – M.Sc. in Research Psychology

A part-time degree in psychological research methods, with an internship as a research psychologist completed at the Military Psychological Institute and with a dissertation on combat-related PTSD.

Rhodes University – B.Sc. in Microbiology

A full-time degree in Life Sciences