- Good standard of general education
- Previous experience of reception and general clerical duties
- Previous NHS, administrative and clerical experience
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Medical Receptionist/Administrator - North East England, United Kingdom - NHS
Description
NHS North Of England Commissioning Support Unit
This is an exciting opportunity for a Medical Receptionist/Administrator to join a well-established and busy practice reception/administration team.
The successful applicant will be a friendly and enthusiastic individual and have excellent communication skills, as well as the ability to work well with others and to adapt to a busy working environment. Face to face and telephone customer care experience essential as well as keyboard skills.
Main duties of the job
Main duties of the job, carried out on a daily basis, include: Answering telephones; booking appointments; registering patients; receiving people at reception desk and dealing with queries; organising repeat prescriptions; data input; summarising medical records; liaising with patients and outside organisations; scanning and coding documents into patient medical records; and other general duties.
About us
The Claypath and University Medical Group is a well organised, successful, and forward thinking General Medical Services (GMS) training practice which operates as a single practice Primary Care Network. The practice has a list size of over 33,000 patients, half of whom are students and staff from the University of Durham.
The practice is contracted to provide essential general medical services for people who are sick or perceive themselves to be sick. Additional services include cervical screening, contraceptive services, vaccination and immunisation, child health surveillance, and maternity services. Enhanced service provision includes minor surgery, extended hours, care/support for patients with a learning disability, and vasectomies.
PCN services include podiatry, first contact physiotherapy, social prescribing, clinical pharmacy, mental health, care coordination.
For informal enquiries please contact: Tracy Watson, Deputy General Manager, on:
Tel: or
Closing date for applications: Friday, 24th May, 2024
Interviews to be held on: Wednesday, 12th June, 2024 (morning)
Job responsibilities
To provide a full range of reception and clerical duties to patients, relatives, carers, as well as to practice clinical and administrative staff. All duties to be carried out in a pleasant, effective, and efficient manner.
Please see the attached Job Description and Person Specification in Supporting Documents for more information.
Person Specification Qualifications
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS North Of England Commissioning Support Unit
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