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    Team Leader - Norwich, Norfolk, United Kingdom - Appello Careline Limited.

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    Description
    Administration Team Leader

    Shift pattern:
    Monday - Friday 09:00- 17:30 (with an hours unpaid lunchbreak)

    Location:
    Hybrid- Bowthorpe, Norwich, UK
    23 days holiday rising to 25 days annual + bank holidays
    ~ We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
    ~24/7 employee assistance programme
    ~ Family and friends' discounts on our services & products
    ~ Pension Scheme, up to 4% Company matched
    ~ Life assurance 2x annual salary
    ~ Free on-site parking

    You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs. You have agood generalstandard of education, a great understanding of Excel and other Microsoft Office packages. Be used to dealing with data and understand the importance of accuracy.
    The Administration team is responsible for the maintenance of our client data, conducting surveys, receiving inbound calls from housing managers and engineers, managing equipment maintenance (e.g., As an Administration Team Leader, we are first and foremost looking for a People Manager who can motivate and support a hybrid team, and manage the day to day running of the sub-department.

    As theAdministration Team Leader youwill bemanaging the Administration team within theAlarm Response Centre (ARC), to enable the best level of service to our customers.

    Youwill have 20 or so Administration Assistants reporting into you.

    The Administration Team Leader is part of a wider management team who are responsible for the operational running of the ARC.

    For the next part of the application process, youwill be invited to complete some online assessments.
    You'll gain exceptional career opportunities and will be part of a company that is continuing to expand.

    We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

    If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers team on
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