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Application Support Analyst SQL - England, United Kingdom - SLR Consulting
Description
Our business is a global leader in environmental and advisory solutions; we are actively seeking an experienced Application Support Analyst for our Global IT Business Systems Team.
With your technical knowledge and customer-first mindset, you'll offer top-tier support, enhancing user experience and system capabilities.By working with diverse units, you'll drive enhancement efforts, ensuring the software environment's stability, efficiency, and regulatory adherence.
SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3,000 staff across 6 regions, including over 1,000 in Europe. providing a collaborative and supportive environment for professional development.
Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression.
Alongside 25 days' annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life.
Within a matrix-managed environment, you will have global responsibilities within a small team responsible for all aspects of Application Support for our critical business systems:Application Support, Collaboration and Teamwork:
o Implement a structured feedback system post-training to refine and adapt content to our team's evolving needs
o Identify individual strengths and growth areas among users, offering tailored support and training sessions that cater to each user's unique needs
Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in core systems such as Risk Management, Finance and Project ERP, HR, and Training platforms
Proficiency in areas such as configuration management, identity and access management, active directory, collaboration platforms, and other M365-based services such as Power Automate, SharePoint and Teams
Mastery of data analysis using tools like Excel and an advanced skill set in Microsoft SQL development
Diversity, Equity, and Inclusion at SLR
Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive.
As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.