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    Customer Experience Assistant - Leeds, United Kingdom - Cldrecruitment

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    Part time
    Description

    Temporary Customer Service Representative Leeds City Centre £24,000 DOE Our Client, a Financial Services organisation are recruiting for Customer Service Representative's to deal with emails, telephone calls and complaints ensuring escalations are made if needed.

    This will be on a temp basis with the opportunity to be made permanent for the right candidate.


    Duties:

    • Responding to emails and telephone calls
    • Prioritise queries and correspond with other departments
    • Type and administer correspondence to clients Essential:
    • To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
    • Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
    • Maths and English GCSE grade C+ are essential for this role Do you have the required skills and relevant experience to be successful in this role??


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