- Responding to emails and telephone calls
- Prioritise queries and correspond with other departments
- Type and administer correspondence to clients Essential:
- To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
- Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
- Maths and English GCSE grade C+ are essential for this role Do you have the required skills and relevant experience to be successful in this role??
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Customer Experience Assistant - Leeds, United Kingdom - Cldrecruitment
Description
Temporary Customer Service Representative Leeds City Centre £24,000 DOE Our Client, a Financial Services organisation are recruiting for Customer Service Representative's to deal with emails, telephone calls and complaints ensuring escalations are made if needed.
This will be on a temp basis with the opportunity to be made permanent for the right candidate.Duties: