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    Insurance Claims Handler - Belfast, United Kingdom - Brook Street UK

    Brook Street UK
    Brook Street UK Belfast, United Kingdom

    1 hour ago

    Default job background
    Full time Legal
    Description

    Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler

    Responsibilities

    • Negotiate Commercial Insurance Claims in respect of Commercial Property & Liability
    • Meet the agreed standards of service, volumes and performance levels, in line with KPIs.
    • Efficient processing of claims
    • Provide input and advice to clients on claims progress, manage expectations and support their needs.
    • Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers.
    • Identify policy issues around policy cover and application and escalate issues as required
    • Set up first advice and managing subsequent interactions with clients and insurers
    • Assist with the audit of client`s claims statistics and provision of summary reports and analysis.

    Criteria

    • Must have worked in an insurance firm in a similar role
    • Strong communication skills - verbal and written
    • Experience of Property, Fleet and Liability Claims
    • Must have working knowledge of the commercial insurance
    • Competent in Microsoft Office.

    Salary will be dependent on experience - confirmed at interview

    Please send CV to Colleen Farquharson via the apply link

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