Coffee Shop/Barista Assistant - North East England, United Kingdom - Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)

Description

Main area Facilities Grade Band 2 Contract Permanent Hours

• Full time
• Flexible working

Site Northumbria Specialist Emergency Care Hospital (NSECH) Town Cramlington Salary £22,383 per annum Salary period Yearly Closing 07/05/2024 23:59

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust's sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website for more information about who we are and benefits of working for us.

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Job overview

We have 2 positions available for a Coffee Shop/Barista Assistant for our new coffee shop/deli opening in the Health and Wellbeing Centre. We are searching for an engaging, courteous Barista who is passionate about food and beverage preparation and education. The Coffee Shop/Barista Assistant will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.

You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation by being a trained coffee barista.

This vacancy will include working in the Health and Wellbeing Coffee Shop/Deli however, you may be required to work in other areas of catering within organisation.

Main duties of the job

The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.

To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.

Operating the central dish wash machine, cleaning, drying and checking of the crockery and cutlery.

Preparation of vegetables, fruits and salads.

Service of food in the Dining Room and associated areas and preparation of
sandwiches, hot snacks and beverages where applicable.

Operation of the cash register.

Awareness of appropriate image/appearance to suit service needs.

Working for our organisation

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website for more information about who we are and benefits of working for us.

Detailed job description and main responsibilities

Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Health & Wellbeing Centre and preparation and service of food to staff.

The post holder will be required to operate in the central dish wash area.

Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.

Packaging food and beverages for sale.

Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.

Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.

Learning about brewing methods, beverage blends, food preparation, and
presentation techniques to improve food quality.

Updating signage and displays to attract customers.

Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team.

Adhering to all food safety regulations and quality controls.

Person specification Qualifications

• Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
• Basic Numerate & Literate Skills
• NVQ Level 1 or 2
• GCSE Maths and English (or equivalent)

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Northumbria Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Katie Wright Job title Catering Email address Telephone number

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