- Delivering a pension administration service to members including processing and checking of benefit calculations and associated communications carried out by trainees, administrators, and peers.
- Maintaining confidentiality and security of pension records and ensure procedures are adhered to and kept up to date.
- Providing information, guidance and coaching to Member Administrators, Trainee Member Administrators and Member Assistants, ensuring compliance with regulatory requirements and service standards.
- Acting as a subject matter expert regarding administrative procedures and help to resolve problems of a complex nature.
- Identifying areas where service delivery could be improved and support with service improvement projects when required.
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Senior Pension Member Administrator - Midlothian, United Kingdom - Dimensions Specialist Recruitment Ltd
Description
We are working with an organisation whose continued professional development of their colleagues is paramount in offering access to a wide range of resources to build your career, expertise, skills and confidence.
As a growing, vibrant, and exciting place to work, they also offer flexible working and a blended work model, together with many social and wellbeing initiatives.
They are now seeking a Senior Pension Member Administrators who will be responsible for, but not limited to:
It is essential that you possess proven experience in the administration of Defined Benefit Pension Schemes, together some experience on overseeing and checking work, proven planning and organisational skills with a high level of attention to detail and someone who is a professional and clear communicator with the ability to build strong relationships with customers and colleagues.
In return you can expect a highly attractive remuneration and benefits package including discretionary bonus, a generous defined benefits pension scheme, flexible and hybrid working (2-days in the office), an all-inclusive gender-neutral parent policy, a free and confidential Employee Assistance Programme to support you and your family through any concerns or challenges you may face, interest free travel loan to support and a ride to work and Tech scheme etc.
Further details are available on application.
