- Carrying out and verifying all types of benefit calculations and procedures for scheme members, their dependants and action scheme employer requests.
- Providing members of the Pension Fund with clear, concise, and accurate information by telephone and written correspondence, maintaining high levels of customer service.
- Checking benefit calculations and associated communications completed by trainees and peers and provide day-to day technical advice and support.
- Participating in service improvement projects when appropriate.
- Assisting with annual allowance and disclosure exercises and other ad-hoc requests.
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Pension Member Administrators - Midlothian, United Kingdom - Dimensions Specialist Recruitment Ltd
Description
We are working with an organisation whose continued professional development of their colleagues is paramount in offering access to a wide range of resources to build your career, expertise, skills and confidence.
As a growing, vibrant, and exciting place to work, they also offer flexible working and a blended work model, together with many social and wellbeing initiatives.
They are now seeking a number of Pension Member Administrators who will be responsible for, but not limited to:
It is essential that you possess proven experience in the administration of Defined Benefit Pension Schemes, together with proven administration skills and communication skills, with the ability to handle high volumes of work efficiently and with minimal error and have the flexibility to learn and develop.
In return you can expect a highly attractive remuneration and benefits package including discretionary bonus, a generous defined benefits pension scheme, flexible and hybrid working (2-days in the office), an all-inclusive gender-neutral parent policy, a free and confidential Employee Assistance Programme to support you and your family through any concerns or challenges you may face, interest free travel loan to support and a ride to work and Tech scheme etc.
Further details are available on application.
