Customer Technical Support - Camden Area, United Kingdom - Patchs Health

Patchs Health Camden Area, United Kingdom

1 week ago

Description

Want to help people get the healthcare they need faster and improve their lives?

Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services and reducing pressure on healthcare services.

We are a friendly and supportive team of software developers and data scientists who love to solve technical problems and have a passion for improving people's lives.

The role
We are looking for a passionate and self-motivated person to support GP practices with using this technology.

You will be answering GP practice questions – online and by phone - about the use of the technology, helping them solve any problems, and troubleshoot technical issues.

Candidates must be comfortable with technology, be proficient in querying and the understanding of SQL databases, and experienced in the setup, use, and debugging of IT systems and software.

You will be acting as the face of the company with GP practices and patients, so the ideal candidate should be used to conducting themselves in a professional manner and have excellent interpersonal skills.

You will receive on the job training and support from our friendly and experienced team.

The primary responsibilities will include:
Reviewing and responding to support requests from GP practices.
Responding to support requests from the product team.
Technical investigation of customer queries.

SKILLS AND QUALIFICATIONS

Essential:
Minimum 2 years' experience of technical customer support or training
Competent knowledge of SQL
Excellent interpersonal skills
Excellent written communication skills
Self-directed and motivated

Technical Support

5 days ago

AUTEL Energy - Europe London Area, United Kingdom

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together · About Autel Energy · Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of autom ...
Customer Technical Support

3 weeks ago

Patchs Health London Area, United Kingdom

Want to help people get the healthcare they need faster and improve their lives? · Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. ...
Technical Support Engineer

1 week ago

Inara London Area, United Kingdom

Technical Support Engineer · Salary: £50,000 to £60,000 · Location: London (Hybrid) · We are working with a Cloud Consulting company in London, who are looking for a new Technical Support Engineer to support a business of around 50 people and growing. You will be a confident ...
Technical Support Specialist

1 week ago

VirtueTech Recruitment Group London Area, United Kingdom Full time

Technical Support Specialist | Fintech | London City, On-Site, Full-Time | up to £45,000 + Benefits, · Please note that this role does not provide VISA sponsorship · Our client is a growing and dynamic organisation at the forefront of the Fintech space, offering innovative ...
1st Line Technical Support

2 weeks ago

Music Concierge London Area, United Kingdom

1st Line Technical Support Service Desk (Mandarin Speaking) · Position: Permanent · Business: Music Concierge Worldwide · Reporting to: Technical Operations Manager · Location: Hybrid, would suit someone based in or around Hertfordshire · Salary range: £25,000 - £30,000 per annum ...
Technical Application Support Engineer

1 week ago

Shain Associates Camden Area, United Kingdom

Technical Support Engineer with Fixed Income experience (Located in London) · A dedicated Technical Support Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers' technical queries are resolved ...
Junior Technical Support Engineer

2 weeks ago

Selby Jennings London Area, United Kingdom

A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact for internal users. · Responsibil ...
Head of Partnerships

1 week ago

Brightsmith | B Corp™ Camden Area, United Kingdom

Supporting a Leading EV charging company in their search for a Head of Partnership Solutions. · This position is an essential senior role that will help the company to develop and create new partnership solutions which suit the company technically and commercially. To be successf ...
Senior Presales Engineer

1 week ago

Oracle Camden Area, United Kingdom

As the Account Software Engineer for Oracle Technology, you will be responsible as the expert for formulating and leading presales technical/functional support activity to both Oracle Technology software/license sales and customers whilst ensuring customer satisfaction. Acts as a ...
Broker Technician

5 days ago

mbf London Area, United Kingdom

Exciting new Job Opportunity: Broker Technician · Join a great team at a leading Lloyd's Insurance Brokers in the heart of the City. Experience their rapid growth first-hand as they expand their technical team to support their growing business. Working on international business. ...
LMS Manager

1 week ago

Global Resourcing Camden Area, United Kingdom

We are we are working with a leading development and training organisation to find a LMS Manager. · As the LMS Manager, you'll be the expert for our Learning Management System, ensuring its smooth operation and user-centric approach. You'll handle day-to-day administration, boost ...
Business Analyst

1 week ago

Insight Global Camden Area, United Kingdom Full time

The ideal candidate will have the main function of an IT Business Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications, in this case with a focus on Service Now and the functional teams and processes it support ...
Senior Document Controller

1 week ago

eTeam Camden Area, United Kingdom

Role: Document Controller- Senior · Duration: 6 Months · Location: London, UK · Description: · Responsibilities and tasks · Ensure professional and timely Document Control support to a technical package · Ensure compliance to document and records management processes · Proactivel ...
Information Management Specialist

1 week ago

Mane Contract Services Camden Area, United Kingdom

Requirements: · Responsibilities and tasks: · • Ensure professional and timely Document Control support to a technical package · • Ensure compliance to document and records management processes · • Proactively ensure implementation and communication of the document and records ma ...
IT Support Specialist

3 weeks ago

Strativ Group London Area, United Kingdom

Onsite IT Support Specialist · Location: London, Kings Cross (Onsite) · Contract Length: 6 Months with extension / contract to perm likely · Contract Type: Inside IR35 · Full-time contract 8 Hours per day, 5 days per week with flexible hours. · Pay rate: Approx. £200 - £280 ...
Assistant Technical Account Manager

3 weeks ago

Alexander Steele Recruitment London Area, United Kingdom

Alexander Steele is delighted to continue working exclusively with a global food manufacturer on an exciting role Our client is looking for an Assistant Technical Account Manager to join their team in London. This is an excellent role for someone who is looking to take a step up ...
Sitecore Engineer

3 weeks ago

Infoplus Technologies UK Limited London Area, United Kingdom

Hi Job seekers, · We are looking for Sitecore Lead developer for one of our client in London. Its an fulltime permanent rol with Hybrid working option. · Please find the JD: · JD: · Here's how you'll contribute: · Leading, Managing and owning all aspects of technical development ...
Senior Electrical Engineer

1 week ago

Piper Maddox London Area, United Kingdom

Responsibilities · Evaluate the technical solutions to be implemented in awarded projects. · Approve primary equipment selections for construction projects. · Verify electrical calculations, including cable sizing and electrical protections. · Ensure compliance with British S ...
Senior Analyst

1 week ago

S-RM Camden Area, United Kingdom

Cyber Advisory Analysts and Senior Analysts support our delivery consultants. · You will work on client engagements and help to interpret client challenges, innovate solutions, and deliver findings. Our aim is to become trusted advisors to our clients as we help them to navigate ...
AI Engineering Consultant

3 weeks ago

Harnham London Area, United Kingdom

AI Engineering Consultant - London (Hybrid 2 days a week) · Up to £60,000 + cash allowance and benefits · OVERVIEW · A leading global consultancy is looking for a AI Engineer to join their team. · Your responsibilities will be: · Driving AI projects for AI solutions focused on au ...