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Trafford Park

    2nd Line IT Engineer - Trafford Park, Greater Manchester, United Kingdom - In Technology Group

    In Technology Group
    In Technology Group Trafford Park, Greater Manchester, United Kingdom

    2 weeks ago

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    Description
    Job Title: 2nd Line IT EngineerLocation: Trafford, Manchester

    Work Structure:

    HybridSalary: £27,000 - £33,000 DOEOur client, a global supplier of branded merchandise who work with some of the most well-known brands are looking for an enthusiastic, driven 2nd Line Support Engineer to join their IT department.

    Operating across the world, you will be based at their Manchester HQ supporting users in a busy environment remotely and face-to-face.

    This is a hybrid position, after one month of training in the office you can work 2-3 days from home each weekBenefits:Hybrid WorkingEarly Finish FridaysBirthday offVolunteering daysFlexible working optionsDevelopment/progression opportunitiesHealth & Wellbeing ProgrammesRegular social eventsCycle to Work SchemeMaternity & childcare benefitsThe ideal candidate will have experience with:Microsoft Office SuiteActive Directory / Group PoliciesVoIP Phone SystemPowerShellCloud – Azure and/or AWSAnti-virus managementRemote Desktop SolutionsSupport of CRM/ERP systemsMDM TechnologiesDay-to-day:Effectively manage your own workload including backup management, data inputting, software deployments, mobile management, basic networking support, permissions, configurations, documentation (and more)Provide a high level of IT Support to users internallyTo be the escalation point for junior engineers including mentoringSupport colleagues across the groups server & network infrastructureTo ensure the business systems, comms platforms, servers and network infrastructure are all operating smoothly across the companyEnsure all procedural documentation is kept up to date for all systemsAssist in projects including implementation of a Security Awareness Program for all staff.

    If you have the desire to go above and beyond, you are hardworking, have great communication skills and are a team player.

    Then please don't hesitate to apply for immediate considerationKeywords:
    IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician
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