Reconciliation Administrator - Manchester, United Kingdom - Informa

Informa Manchester, United Kingdom

3 weeks ago

Description

We organise over500 large-scale branded and transaction-oriented eventsin 14 specialist markets.
These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This is a 6 months full time contract and offers hybrid working - 2 days in our Manchester office and 3 days from home.

There is also an opportunity to work remotely.
Job DescriptionMotivated and detail-oriented Reconciliations Administrator based in Manchester.

Aiming to support on sales system reconciliations and customer reconciliations in order to improve the customer booking journey and alleviate credit control/finance administration from the commercial team.

Investigating Sales force reconciliation discrepancies.
Creating new reconciliation process for month end between sales force, ESOP, Visit and Oracle.
Own the ASOP to Oracle transition for ASM. This will involve additional reconciliations to be set up for ASM invoicing. (VAT and sales recognition reports from Oracle)Transition Routes Online from ASOP to Oracle liaising with the Oracle support team.
Highlight key customers within Routes ensuring a smooth customer booking journey.
Monitoring and reporting on online registrations by credit card vs invoicing. Looking at trends and monitoring customers who have asked for late invoices. Redefining the credit control process for Routes and ASM.

Financial Reporting:
Using the credit control reports on collection activities analyse and review. Present to finance business partner, highlighting potential risk accounts and unresolved queries.

Customer Service and Negotiation:
Maintain positive relationships with customers through effective communication

Collaboration with Internal Teams:
Work closely with the sales, registration, and credit control departments to resolve credit issues, improve internal processes, and support overall financial objectives

Process Improvement:
Contribute to the development and implementation of sales and credit procedures to improve efficiency and effectiveness of debt collection efforts and the customer booking journey

Additional InformationIT Skills:
Advanced knowledge and use of Microsoft ExcelUnderstanding of Credit Control Principles

Strong Communication Skills:
Proficiency in communicating clearly and persuasively with customers and internal teams, both in writing and verbally

Analytical Skills:
Ability to analyse financial data, identify trends, and make recommendations based on financial analysis

Attention to Detail:
Meticulous attention to detail and accuracy in managing financial records and preparing reports

Technical Proficiency:
Familiarity with financial software and Microsoft Office SuitSales Force experience is preferrable but not essential.
TM1 knowledge or ability to learn

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