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    Conference and Banqueting Attendant - Belfast, United Kingdom - Titanic Hotel Belfast

    Titanic Hotel Belfast
    Titanic Hotel Belfast Belfast, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job Purpose

    To operate a smooth and efficient Conference & Banqueting service within the hotel, to the required hotel standard.

    Main Responsibilities/Key Tasks

    · To set up, service and clear meeting rooms as required by the weekly function sheet, to the required hotel standard and in line with the supervisor's instructions.

    · To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard - ensuring the highest standards of presentation and cleanliness.

    · To ensure regular liaison with the Sales Co-ordinator, other departments and management, relating to any changes or difficulties within the daily operations of the department.

    · To assist in the setup of banquets and functions as requested by the Conference & Banqueting Manager.

    · To make yourself known to all conference organisers and how you can assist with anything they require.

    · To ensure that all Conference & Banqueting areas are kept clean, tidy and efficiently organized and stocked, including storage areas.

    · To ensure all meeting rooms are presented for use- fully stocked and clean.

  • To provide a high standard of customer service and hospitality.

    • · To assist the Front Office department, with the delivering of guest messages, luggage and any other special duties as required.

  • To report all maintenance faults (equipment and function rooms) to the maintenance department, and follow the remedy through. To report any loss or severe damage to management.
  • To develop and maintain good working relationships with all departments in the hotel.
  • To attend all relevant training as and when required.
  • To show willingness to take on additional responsibilities when necessary.
  • Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
  • Candidate must be able to work both early and late shifts (4 am finish).
  • To ensure total standards relating to security are maintained with emphasis on the following:

    • Hotel Equipment;

    Customer Equipment;

    Banqueting Keys;

    Meeting Rooms;

    Equipment Stores;

    Banqueting Cutlery/Crockery.

    · To have a thorough knowledge of and adherence to the law with regard to the following company regulations:

    Fire Regulations and Procedures;

    Health and Safety Regulations;

    First Aid Procedures;

    Food Hygiene Regulations.

  • To ensure that the company dress code and grooming policy is adhered to at all times.

    • To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.

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