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    Contract Manager - Wolverhampton, United Kingdom - CBW Staffing Solutions

    CBW Staffing Solutions
    CBW Staffing Solutions Wolverhampton, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Facilities Manager - FM Service Provider - Hard & Soft Services - Wolverhampton - £45,000

    Exciting opportunity to work for a leading FM Service Provider situated in Wolverhampton. CBW are currently recruiting for a Contract Manager to be based on a commercial sites located in Wolverhamton. The successful candidate will have a proven track record in facilities management covering both hard & soft services. In return the company is offering a competitive salary of £45,000 + car allowance and further training and career progression.

    Key duties & responsibilities
    • Lead a team of employees to provide integrated FM services across a multi site client
    • Overall responsibility for quality performance on the contract with respect to hard services maintenance, cleaning, security and porterage
    • Maintain and monitor agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the contract specification
    • By daily personal inspection, ensure that the scope of contract is being correctly delivered and that service standards are maintained and improved, taking remedial action where necessary
    • Monitor and report on financial performance & quality of service delivery
    • Monitor customer feedback and respond to customer comments
    • To be the first point of contact for the management of service delivery to the client
    • Provide regular progress reports and service updates to our supply chain partners
    • Responsibility for ensuring due compliance to the contract specification
    • Ensure that all Health and Safety Policies and Procedures are adhered to
    • Ensure that risk assessments, safe systems of work and COSHH records are held centrally on the contract for all working practices and are valid and current
    • Ensure that all staff, client and ad hoc contractors are aware of the site procedures and comply with their H&S responsibilities, including the provision of risk assessments and safe working method statements before work commences along with the Permit to work process
    • Monitor and evaluate service partners for compliance with Health and Safety legislation on site
    • Undertake regular audits of all service areas and present written reports with recommendation to management
    • Manage the delivery of all agreed remedial /emergency and planned works to ensure the building offers a safe environment for all users
    • Manage locally the PTW (Permit to Work) process for general works, working at height and hot works
    • Take responsibility for cost control of the Maintenance, Cleaning, Catering, Security and Utilities and promote methods to maximise profitability & reduce costs without compromising Health & Safety, service, or quality
    • Ensure the contract is reviewed regularly or in accordance with contract terms in line with agreed procedures, maintain accurate records of reviews
    • Evaluate all proposals for project works or capital expenditure
    • Analyse quotes and submit recommendations to management with supporting evidence
    • Ensure best purchasing practise using the companies' nominated suppliers
    • Ensure all labour, sundry and overhead costs are managed to within budget
    Hours of work Monday to Friday - 08:00am to 16:00pm
    Requirements
    • Proven background in delivering a range of hard services maintenance, cleaning, security and portering
    • Ability to prioritise and manage workload in a front line, sometimes reactive environment
    • Ability to interpret contract documentation and translate formal documentation into working specifications
    • Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
    • Must have experience of full budgetary control
    • NEBOSH/IOSH Certificate would be desirable however training will be provided
    • IT Literate, MS Office/competent in the use of Excel, Power point
    • Willingness to develop long term relationships with our clients and other stakeholders
    • Current DBS clearance or will to undertake
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