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Senior Contact Centre Manager
1 week ago
Brite Recruitment Ltd Coventry, United Kingdom**SENIOR CONTACT CENTRE MANAGER · COVENTRY/HYBRID · UP TO £55,000** · A mutual building society is looking for an enthusiastic **Senior Contact Centre Manager**to lead and develop a hardworking customer service team. You will inspire a team of managers, whilst maintaining and imp ...
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Sainsburys Coventry, United Kingdom**Supplier Management Centre of Excellence Lead** · RU) · Flexible hybrid working from home with a base at one of our offices in**:London, Coventry, or Manchester.** · We're always looking for the brightest talent to bring fresh energy, experience, and inspiration to our vibrant, ...
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Call Centre Manager
2 weeks ago
Executive Network Group Barston, United KingdomRole: Call Centre Manager / Sales Manager · Location: Barston, Solihull · Basic Salary: £30,000 to £35,000 · On Target Earnings: £65,000 to 75,000 · You will be working in a vibrant and energetic office set in an amazing location in Barston, near Solihull. With an established, ro ...
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Centres Manager
1 week ago
New Wine Trust Coventry, United KingdomSamaritan's Purse International Coventry, England, United Kingdom · 33,000 · 33,000 · Description of Job · We are recruiting a Ministry Centre Manager to join our team at Crosspoint Coventry. This is a full time vacancy, 35 hours per week. This is a varied and exciting role, ...
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Distribution Centre Manager
2 weeks ago
Prodrive Banbury, United Kingdom Full timeAt Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and ...
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Service Centre Manager
2 weeks ago
ACS Recruitment Solutions Ltd Walsall, United Kingdom**Service Centre Manager** · **Wolverhampton** · **40 hours per week - Working any 5 days out of 7 days on a rota basis.** · **Salary: £30,000 - £35,000 per year (depending on experience) + bonus scheme that provides on target annual earnings of £50,000 + car allowance.** · We ha ...
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Service Centre Manager
2 weeks ago
Octane Recruitment Wolverhampton, United Kingdom**Service Centre Manager - Wolverhampton** · **Salary**: £30,000 to £35,000 plus company benefits,and bonus. OTE £50,000 · **Working hours**: 5 days, 40 hours per week, Monday to Sunday · **OC13595** · My client is recruiting for an Service Manager for their Motor Vehicle Dealers ...
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Assistant Centre Manager
2 days ago
Talent Jam Ltd Stratford, United KingdomAssistant Centre Manager / Business Centre Assistant · My client are a busy Business Centre in Stratford and are looking for an Assistant Centre Manager to start immediately. · - Occasionally you will provide tours and give presentations to potential clients so a confident outloo ...
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Automotive Centre Manager
6 days ago
Kelly Services Birmingham, United Kingdom_**Do you have at least 5 years' experience as an Automotive Centre Manager?**_ · - **Are you looking for a challenging new role, with the opportunity to grow a branch?**_ · My successful client, based in Birmingham, are seeking an experienced Automotive Centre Manager to join th ...
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Travel Call Centre Manager
3 weeks ago
Succeed Recruitment Solutions Birmingham, United Kingdom**Are you an experienced Call/Contact Centre Manager with a solid track record within the Travel sector? Are you looking for a new and challenging role with a leading Tour Operator? If so, we have a fantastic opportunity for you to join our Birminghambased client and be responsib ...
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Contact Centre Manager Operations
3 weeks ago
Cactus Search Birmingham, United KingdomContact Centre Manager (Ops) · Birmingham (City Centre) · Up to £40,000 plus bonus and great additional benefits. · We are currently supporting a key client of ours with the recruitment of a Contact Centre Manager role within their new and impressive city centre-based contact cen ...
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Leisure Centre Duty Manager
1 week ago
Guidant Global Moreton-In-Marsh, United Kingdom Full timeJob Description: · ?What you'll be doing: · Assisting your Manager to ensure the Leisure Centre is operational at all times. · Delivering strong customer service, both face to face and over the telephone · Lifeguarding duties · Providing guidance and support to the lifeguarding t ...
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Travel Contact Centre Manager
1 week ago
Succeed Recruitment Solutions Birmingham, United Kingdom**We're looking for an experienced Contact Centre Manager with a solid track record within the Travel sector for new role with a leading Tour Operator.** · **This is afantastic opportunity for you to join our Birmingham based client and be responsible for thedaily running and man ...
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Operations Manager Contact Centre
3 days ago
Cactus Search Birmingham, United KingdomOperations Manager (Contact Centre) · Birmingham (City Centre) · Up to £40,000 plus bonus and great additional benefits. · We are currently supporting a key client of ours with the recruitment of a Operations Manager role within their new and impressive city centre-based contact ...
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HR Centre of Expertise Manager
1 day ago
Caresoft Global Ltd Gaydon, United Kingdom**Job Title: HR Centre of Expertise Manager** · **Location: Gaydon (Hybrid working available)** · **Rate: £34.24 ph via an Umbrella Company (Inside IR35) or £26.00 ph PAYE** · **Employment Type: Contract (6 months contract (Maternity Cover))** · **Hours: Standard 40 Hours Per Wee ...
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HR Centre of Expertise Manager 38619
1 week ago
Jonathan Lee Recruitment Gaydon, United Kingdom**Ref: 38619** · **Title: HR Centre of Expertise Manager** · **Division: Human Resources** · **Contract Position based at: Gaydon / Hybrid** · **Rate: - up to £34.81/hr LTD umbrella** · **Position Description**: · HR Centre of Expertise Manager required for initial maternity cove ...
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Interim Town Centre Regeneration Manager
3 weeks ago
Venn Group West Midlands (Region), United Kingdom** · Interim Town Centre Regeneration Manager · **Location: Midlands** · **Rate: £450-£600 a day** · **Duration: Months with extensions likely** · **On-Site visits with remote working** · A Local Government based in the Midlands has been awarded significant Central Government fun ...
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Band 3 Referral Management Centre Agent
3 weeks ago
Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomThe Referral Management Centre provides a high quality appointment booking, referral management and message taking service for MSK Physiotherapy, Podiatry and IMT Services. · The post holder will have a broad and flexible range of skills including excellent communication skills b ...
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Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomA wonderful opportunity has arisen to grow our own staff via Apprenticeship programmes within the Referral Management Centre here at Birmingham Community Healthcare NHS Foundation Trust. If you're looking to start your career or change your direction this is a great opportunity. ...
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Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomA wonderful opportunity has arisen to grow our own staff via Apprenticeship programmes within the Referral Management Centre here at Birmingham Community Healthcare NHS Foundation Trust. If you're looking to start your career or change your direction this is a great opportunity. ...
Centres Manager - Coventry, United Kingdom - TPS / MSX International
Description
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles.
TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles.TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK.
As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.
Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goalsCreate Personal Development Plans, monitor progress and provide developmental or corrective support where required
Regularly monitor business performance. Analyse internal and external market data to develop an understanding of the potential sales opportunities
Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
A passion for providing a great customer service experience and the automotive industry
The ability to provide an exceptional customer service experience
Have a high degree of IT literacy and a proficient user of MS Office
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.