Jobs

    Events & Services Administrator - North East England, United Kingdom - Hendrick Automotive Group

    Hendrick Automotive Group
    Hendrick Automotive Group North East England, United Kingdom

    6 days ago

    Default job background
    Description
    time type Full time

    Summary:
    Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.
    Advises customers on necessary and recommended services.
    Offers additional services and repairs to customers.
    Estimates cost of mechanical, electrical, or other repairs.
    Enters itemized estimate on service order and explains estimate to customer.
    Participates in required training
    Complies with Company policies and procedures
    Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
    Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

    Field of Study/Work Experience:

    Desired Work Experience:
    Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills.


    Computer Skills:
    Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
    Scheduled shifts may include evening hours, weekends, and holidays.
    May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
    Duties are generally performed in the service area.

    Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.

    Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

    Verbal and Writing Ability:

    Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

    Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

    Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

    time type Full time
    Hendrick Automotive Group believes that its people are its most important assets. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. At Hendrick Automotive Group we are defined by our integrity. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.
    We are committed to continuing the Hendrick tradition of success and performance. The automotive industry is rapidly progressing.

    Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes.

    We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development.

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