- Accurately maintaining and updating member records.
- Processes member events including Retirements, Deaths, Early leavers, Transfers In, Transfers Out and Illustrative quotations.
- Acting as a point of reference on technical issues and non-standard cases.
- Escalating complex technical queries and issues to the Team Leader and technical support team members.
- Providing a consistent and efficient service to all internal and external client/members and in line with agreed services levels.
- Working with the Principal Administrator and Team Leader to improve operational efficiencies.
- Managing annual and periodic scheme events.
- Coaching and assisting less experienced administrators develop their experience and confidence.
- Previous experience of day-to-day pension administration and of working on DB, DC and CARE pension arrangements
- Strong commercial awareness of the UK Pensions Market, with up-to-date knowledge of relevant pension legislation, technical developments affecting pension administration and industry best practice.
- Experience with the use of Pensions Administration systems e.g. UPM or similar.
- Experience in client care or customer services, with the ability to liaise with clients effectively and confidently over the telephone.
- The ability to juggle multiple tasks and plan and organise your workload effectively.
- Exceptional communication skills, demonstrated through your ability to be clear and concise in communications with clients, members and colleagues.
- The ability to work well as part of a team and lead by example, including aiding in the coaching and development of junior colleagues across the firm.
- A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
- A collaborative and encouraging work environment where your thinking and ideas are encouraged.
- On site mental health and wellbeing assistance.
- A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
- Regular social activities, in addition to three days paid volunteering leave each year and a day's leave to celebrate your birthday.
- Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments.
-
Pension Administrator
1 week ago
Gallagher Edinburgh, United KingdomAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments w ...
-
Pensions Administrator
2 weeks ago
XPS Pensions Group Edinburgh, United Kingdom**Contractual hours** · 36.25 · **Basis** · Full time · **Region** · Scotland · **Job category/type** · - XPS Administration · **Date posted** · 18/04/2024 · **Job reference** · REQ002215 · **Pensions Administrator**: · **Associate** · **Edinburgh** · **Hybrid** · **Full Time** · ...
-
Pensions Administrator
2 weeks ago
Recruit UK Edinburgh, United KingdomRecruit UK is on the search for an experienced Benefits Administrator, available in either Sale (Manchester) or Edinburgh. This esteemed financial services firm has been at the forefront of the pensions industry for over 20 years, known for its pioneering pension solutions that c ...
-
Pension Administrator
2 weeks ago
IDEX Consulting Ltd Edinburgh, United KingdomIDEX Consulting have once again partnered with a top client to help them recruit Pension Administrator to join our vibrant Edinburgh office with hybrid working. · Our client is an award-winning pensions consultancy with locations across the UK and are experiencing a period of gro ...
-
Pension Administrator
3 weeks ago
Gallagher Edinburgh, United KingdomAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments w ...
-
Pensions Administrator
2 weeks ago
Isio Group Edinburgh, United Kingdom Part timePart Time Experienced Pensions Administrator · - We're growing and we want you to be part of our journey. · - At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues ga ...
-
Pension Administrator
3 weeks ago
Mercer Edinburgh, United KingdomWe are recruiting a Pension Administrator to join our team in Edinburgh. · The administration department is a mix of experienced Pension Administrators and Trainee Administrators and we know that it's the people that make the real difference. · We believe that diverse teams perfo ...
-
Pension Administrator
1 week ago
Idex Edinburgh, United KingdomIDEX Consulting have once again partnered with a top client to help them recruit Pension Administrator to join our vibrant Edinburgh office with hybrid working. · Our client is an award-winning pensions consultancy with locations across the UK and are experiencing a period of gro ...
-
Pension Administrator
2 weeks ago
Gallagher Edinburgh, United KingdomAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments w ...
-
Pensions Administrator
3 days ago
Morningstar Edinburgh, United Kingdom**About the role**: · Looking for a specialist pensions administrator to join our pensions team. · **Job responsibilities**: · - Complete all administration tasks as required on Morningstar Wealth Platform's retirement products as directed to the highest standard · - Assistance w ...
-
Pension Administrator
1 week ago
Gallagher Edinburgh, United KingdomAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments w ...
-
Pensions Administrator
4 days ago
XPS Pensions Group Edinburgh, United Kingdom**Contractual hours** · 36.25 · **Basis** · Full time · **Region** · Scotland · **Job category/type** · - XPS Administration · **Date posted** · 30/04/2024 · **Job reference** · REQ002269 · **Pensions Administrator**: · **Associate** · **Edinburgh** · **Hybrid** · **Full Time** · ...
-
Pensions Administrator
2 days ago
ITM - Independent Transition Management Edinburgh, United KingdomITM is a fast growing pensions technology data consultancy. We help the pensions and insurance industry get full value from their data, solving complex data problems so that they can save money, reduce risk and give their customers a better experience. Our clients choose to work ...
-
Pensions Administrator/senior
3 weeks ago
Idex Edinburgh, United KingdomOur award-winning Pensions Consultancy client is currently looking for a number of Pension Administrators (all levels up to Senior), with DB experience, to join their Edinburgh-based team. Their teams of pensions administrators provide services to a wide-range of trust-based comp ...
-
Senior and Pensions Administrator
1 week ago
Snj recruitment Edinburgh, United Kingdom**Pensions Administrator and Senior Pensions Administrator** · Our large multinational financial services client requires driven individuals to join their dynamic and growing workforce as **Pensions Administrators and Senior Pensions administrators. **These positions are permanen ...
-
Senior Pensions Administrator
2 weeks ago
Isio Group Edinburgh, United Kingdom Part timeWe're growing and we want you to be part of our journey. · - Part Time Senior Pensions Administrator · At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wi ...
-
Senior Pensions Administrator
2 weeks ago
Star Actuarial Futures Edinburgh, United Kingdom**Vacancy Details**: · - Vacancy: · - **Senior Pensions Administrator** · - Location: · **Edinburgh / hybrid with 2 days p/w office-based** · - Reference: · - **Star8260** · - Contract type: · - **Permanent** · - Sector: · - **Pensions** · - Salary: · - **£ depending on experienc ...
-
Senior Pensions Administrator
3 weeks ago
Meraki Edinburgh, United KingdomMeraki Talent is working with an established Financial Services Firm that specialises in Pensions to appoint a Senior Pensions Administrator within the Data Journey Team. This is a full-time, permanent opportunity based in Edinburgh and offers a salary of up to £35,000 plus excel ...
-
Senior Pension Administrator
2 weeks ago
Alexander Lloyd Edinburgh, United KingdomAlexander Lloyd are recruiting for a Senior Pensions Administrator to join a reputable In-house Pensions firm based in central Edinburgh. A fantastic opportunity if you're looking to step away from a Pensions Consultancy / TPA and into an in-house position.Our client also help su ...
-
Pensions Administrator/senior
3 weeks ago
Idex Edinburgh, United KingdomOur Pensions Consultancy client is currently looking for a number of Pension Administrators (all levels up to Senior), with DB experience, to join their team. Their teams of pensions administrators provide services to a wide-range of company pension schemes, including defined ben ...
Senior Pensions Administrator - Edinburgh, United Kingdom - Hymans Robertson LLP
Description
Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.
We currently have an exciting opportunity to join this department as a Senior Pensions Administrator, within our Client Services team in our Glasgow office on a part time or full time basis.
What will your role look like?
You will deliver high quality administration services and assist members with complex pensions issues, whilst also aiding and developing less experienced members of the team.
Though this is a varied role, your key tasks will include:
To enjoy and succeed in this role, you will have:
Ideally, we would be looking for candidates to hold a professional qualification such as Associate Membership to the Pension Management Institute (or be working towards this). However, we would also be open to applications from candidates who could bring a knowledge of the UK pensions market from relevant industry experience.
A more detailed list of requirements for this position is available within the role profile – which is available on request.
In addition to a competitive salary and access to our profit share scheme, we offer: