- Good communicator - Excellent organisational and communication (written and verbal) skills.
- Strong interpersonal skills
- PC literate
- Numerate and Accurate
- Good telephone manner
- Flexible and adaptable with initiative and commitment
- Intermediate knowledge of Excel and Word
- A strong customer service ethic and the ability to build and maintain good client relationships
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12 Month Internship - London, United Kingdom - Crédit Agricole CIB
Description
Job description
Business type
Types of Jobs - Corporate & Investment Banking
Job title
12 Month Internship - Transaction Banking Services Intern
Contract type
Internship/Trainee
Term (in months)
12
Job summary
Transaction Banking Services
Key Responsibilities:
· Client relationship management, both internal and external (across departments)
· Customer Account Management – balance and facility monitoring, payment authorisations
· To act as the principal interface between the Account / Relationship Managers and the various Operational Departments
· To establish a strong relationship with allocated clients on a day to day operational basis
· To add value to the client relationship by identifying solutions in order to provide a sustained quality of service.
· Ad hoc initiatives requested by Team Leader and Manager
·
Account Maintenance:
· Providing account documentation where requested by relationship managers
· Retention and update of mandates
· General account enquiries
Client balance/facility monitoring:
· Authorisation of credits and debits within account and mandate instruction guidelines
· Authorisation of manual client and departmental payments
· Authorisation of Deposits
· Authorisation of automated / SWIFT payments
· Authorisation of all outward transfers within balance or facility
· Authorisation all L/C applications within facility
· Authorisation of all daily charge items within value balance of facility
· Authorisation of Guarantee Requests within facility
· Authorisation of Standby L/C requests within facility
· First receipt of all inward funds for processing (bar SWIFT)
· Co-ordination and logging of client enquiries
Miscellaneous:
· Re-route Swift Alliance messages
· Reset users in Swift Alliance system
· Process all unclaimed balance requests (Dormant Accounts)
· Opening of Nostro and DDA Accounts for UK in ISIS
· Scanning of Account related documentation
· Nostro Investigations within Corona for FTO and TBS activities
· Daily review of SCV reports (UK Deposit scheme)
Receivables and Supply Chain Finance
Key responsibilities:
· Assist in processing our participation into Supply Chain Finance Programs / Offers (Receivables and Supply Chain Finance solutions, Cash Management)
· Review the Master Risk Participation Agreement
· Review offer and acceptance for specific funding request (uncommitted)
· Review spreadsheet with list of payment undertaking (receivables)
· Liaise with Platforms to book in BO systems
· Liaise with Transaction Banking Middle Office where necessary
· Review post funding flows and Nostro breaks
Position location
Geographical area
Europe, United Kingdom
City
LondonCandidate criteria
Minimal education level
High school / Secondary school / A levels / AS levels / IB
Academic qualification / Speciality
Essential:
Minimum requirement - Educated to GCSE level which is to include passes in English and Mathematics
Desirable:
Second language (French)
Experience
N/A
Required skills
Technical skills required