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Southampton

    Pension Officer - Southampton, United Kingdom - Brook Street UK

    Brook Street UK
    Brook Street UK Southampton, United Kingdom

    5 days ago

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    Description
    We are looking for a pensions admin officer REMOTE ROLE 1 DAY PER MONTH IN OFFICE
    £12.27PH
    Shift timings- flexi time Monday to Friday.


    What sort of experience are you looking for in a candidate, and what is the minimum experience you are looking for? -Please confirm? We would like some experience working remotely and in an office environment.

    No experience in Pensions necessary.

    Role Overview

    Responsible for the delivery of accurate payments to staff and police officers, both weekly and monthly for a defined part of the total payroll, ensuring legislation, Terms & Conditions of Service and other Statutory and Local agreements are processed correctly.

    Responsible for the completion of a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times.

    Key Responsibilities
    Work within the guidelines of our Service Delivery and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered to
    Responsible for dealing effectively with queries from customers both internal and external, both by telephone or email, at all times conveying a professional and efficient attitude and pass any contentious calls to the Payroll Management team abiding by Sopra Steria/Client policies and procedures
    Reporting to the Payroll Manager for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines
    Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay
    Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team
    Verify written responses to queries from staff, Clients and external agencies
    Validation of other payroll officer's temporary and permanent alterations to staff records. Ensure and validate that appropriate checking mechanisms are in place for other members of the team.
    Ensure that all manual under/overpayments are valid and correctly calculated and payments raised (if appropriate) on a timely basis

    Responsible for the completion of all basic payroll output for allocated payrolls and some higher level activities under the direction of the Payroll or Service Manager.

    May be asked to undertake reconciliation of General Ledger postings, raising payment requests for Third Parties, reconciliation of HMRC submissions for compliance reasons and raising of journal requests as a specific role.

    May be asked to become a specialist in a particular area such as reporting, salary sacrifice, attachment of earnings etc from time to time as required by the business, based on existing skills or where training has been provided.

    Ad hoc tasks deemed appropriate to this level

    Essential Skills
    Accuracy and Attention to detail
    Able to work within a team or other structured environment.
    Articulate and able to maintain good relationships with colleagues and clients.
    Delivers a high-quality customer service in a professional manner, creating trust and confidence.
    Excellent communicator.
    Effective team player, who constantly displays commitment and flexibility.
    Assimilates and applies policies and procedures consistently.
    Effective problem solver.
    Excellent organisational skill
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