- Lead the daily management of the residential facility, ensuring its efficiency, profitability, and the delivery of the highest standard of care to all service users.
- Ensure strict adherence to Care Quality Commission (CQC) guidelines in all operational aspects.
- Monitor the recruitment process within the home, ensuring strict compliance with Safe Recruitment guidelines.
- Actively explore and pursue new business opportunities to contribute to the commercial growth of the facility.
- Conduct regular reviews of the home's operations to guarantee the fulfilment of all customer needs.
- Effectively communicate and implement policies and procedures within the home to maintain organisational standards.
- Provide support to staff members by addressing their training and development needs, fostering a continuous learning environment within the team.
- Ensure full compliance with CQC regulations and the company's quality assurance framework.
- Possess a comprehensive understanding of the Care Quality Commission standards and deliverables.
- Serve as a role model, offering exemplary support and advice to promote good practice within the professional setting.
- Demonstrate exceptional communication skills, displaying a collaborative and empathetic approach, coupled with outstanding interpersonal abilities.
- Hold an NVQ Level 5 in Leadership and Management, or equivalent qualification such as RMA.
- Bring a proven track record of experience as a CQC Registered Manager in a comparable setting.
- Exhibit outstanding communication skills, teamwork, empathy, and excellent interpersonal capabilities.
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General Manager Care Home - Sittingbourne, United Kingdom - Eleanor Healthcare Group
Description
Eleanor Healthcare Group stands as a prominent nursing and social care organisation in the UK, dedicated to delivering superior care and support across various specialities such as home care and care homes. Our mission is centred on providing outstanding care experiences and aiding clients in attaining their health and wellness objectives. We are looking for a dynamic individual to take on the role of Care Home Manager at one of the leading care homes in Kent .
We are looking for a dynamic individual to take on the role of Care Home Manager at one of the leading care homes in Kent.
You will be CQC registered and possess the requisite attitude, skills, and knowledge, aligning with our commitment to quality care experience. In the capacity of Care Home Manager, you will assume the accountability of overseeing the day-to-day operational management, ensuring the continuous 24-hour smooth operation of the home to uphold the highest standards of care.
Responsibilities
Requirements
The Eleanor Healthcare Group is one of the largest independent providers of health & social care services including residential care homes, home care, day centres and hospital logistics. Founded in 1979, the Group has acquired extensive experience and knowledge across all areas of the healthcare sector. Today, the Group supports thousands of NHS patients and home care individuals of all ages with varying levels of need for support, while consistently uplifting the standards of care delivered by a compassionate and dedicated team of people. The Group operates in both the public and private sectors to deliver support services to NHS clinical teams and care to service-users nationwide.