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    Solutions & Implementation Engineer - United Kingdom - Salesforce

    Salesforce
    Salesforce United Kingdom

    1 week ago

    Default job background
    Description

    Built on the world's #1 CRM platform, Financial Services Cloud enables financial services institutions to build trust by unifying the customer experience across channels, geographies, and lines of business—both commercial and consumer.

    Purpose-built industry functionality and the capabilities of Sales Cloud and Service Cloud enable financial services firms to increase employee productivity, accelerate time to value, and deepen customer trust with every interaction.

    The Solution Engineer (SE) engages with Financial Services customers ranging from Architect level IT teams to C-Level Business executives.

    The Cloud Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that solve key business challenges and help to deliver against demanding critical metrics.

    In addition to working on sales opportunities and supporting initiatives, you will also get a chance to work on exciting and strategic initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.

    Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline:

    Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their KPIs, and providing a path to fast ROI
    Knowledge of technology architecture and CRM, software development backgrounds.
    Ideally experience with the FinTech vertical and how they bring products to market.
    Experience with influencing both business and IT decision makers.
    Track record of strong teaming with Sales professionals and reacting to feedback
    either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
    Remain well-informed on the latest innovations in financial services and regional regulations
    Financial Services CRM, Customer Data Platforms and AI, or similar technology.
    ~ Be comfortable working across multiple highly dynamic teams or on solo projects as required.
    ~ Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.

    Customer Relationship Management (CRM), Loyalty Management, Analytics or and Real-time, Personalisation and Interaction Management (RTIM)
    Experience in product management or post-sales software implementations
    Experience working with clients within the Banking, Wealth Management and Payments.
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