- To take a lead role in managing the waiting list of a group of Consultants using CPD, in accordance with Trust Policies and government wait time targets.
- Monitor the waiting list and work list on a daily basis to ensure Government Access Targets are not breached.
- To co-ordinate admission and associated pre-operative assessment clinics, ensuring all key hospital staff are aware of organisational arrangements and that relevant medical records are available in time for the procedure.
- To coordinate surgeons' theatre lists, including selecting appropriate cases in clinical/ chronological order and with appropriate attention to medical requirements of the procedures.
- To ensure that problems highlighted from routine reports are actioned in a timely matter TCI's in the past, outpatient outcomes, inpatient and day case booking etc.
- To understand and comply with Private Patient protocols, including arranging additional lists/overruns of existing lists to accommodate these patients and ensuring that appropriate information is shared with finance/Private Patient offices.
- To author and edit weekly Admissions List and other essential documents to be used by all stakeholders.
- To ensure that information regarding additional resources are passed to patients as required - information regarding how to book transport for them to arrive at the expected time.
- To arrange interpretation services for all relevant appointments.
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers
- Educated to minimum A level or equivalent experience in English & Mathematics. Or NVQ level 3
- Experience of working in the NHS or similar organisation for minimum of 1 year
- Experience of working under pressure and to tight deadlines for minimum 1 year.
- Experience of working autonomously whilst adhering to protocols and procedures for minimum 1 year.
- Experience of talking to patients/service users or working in a customer focused environment for minimum 1 year
- Good attention to detail and completion of tasks to deadlines
- Knowledge of the Core Patient Database (CPD).
- Ability to work under own initiative and judgement in dealing with non routine enquiries and situations (arising from contact with colleagues and/or patients and relatives).
- Good organisational and time management skills
- Must be able to prioritise and plan daily workload including working flexibly when interruptions impact upon completion of daily tasks
- Must be computer literate, including typing and advanced keyboard skills
- Excellent verbal and written communication skills.
- Diplomacy and negotiation skills required to resolve complex and or emotionally charged situations
- Ability to challenge clinical colleagues if booking practices affect access target achievement
- Good telephone manner and the ability to deal sensitively with enquiries
-
Waiting List Coordinator
2 weeks ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United Kingdom**Please note this is for 2 vacancies**: · **1x Permanent vacancy1x Fixed Term/Secondment up to 6 months** · We have an exciting opportunity for someone to join our centralised Waiting List Team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a member of the t ...
-
Waiting List Coordinator
1 week ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United KingdomPlease note there are two vacancies on this post: · - 1x permanent role 22.5 hours per week · - 1x fixed term role up to 12 months 27 hours per week · We have an exciting opportunity for someone to join our centralised Waiting List Team at York Teaching Hospital. As a member of t ...
-
Waiting List Coordinator
8 hours ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United Kingdom1x permanent role 37.5 hours per week · 1x permanent role 30 hours per week · Cross site - York / Scarborough · We have an exciting opportunity for someone to join our Waiting List Team, based either at York or Scarborough Hospital. As a member of the team, you will assist with m ...
-
Waiting List Coordinator
2 days ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United Kingdom**Please note this is for 2 vacancies**: · - **1 x part time 22.5 hours per week, permanent**: · - **1 **x full time 37.5 hours per week, fixed term/secondment up to 6 months** · We have an exciting opportunity for someone to join our centralised Waiting List Team at York and Sca ...
-
Waiting List Coordinator
2 days ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United Kingdom**Please note this is for 4 vacancies**: · **3x permanent vacancy1x fixed term up to 7 months** · We have an exciting opportunity for someone to join our centralised Waiting List Team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a member of the team, you wi ...
-
Waiting List Coordinator
2 weeks ago
York and Scarborough Teaching Hospitals NHS Foundation Trust York, United Kingdom Part timeJob overview · Contract - Permanent · Hours - 16 hours per week · Base - York · We are looking to recruit a flexible, enthusiastic, friendly, self -motivated Switchboard Operator Based in York Hospital. Some switchboard experience would be an advantage but training will be given ...
-
Commercial Assistant
1 week ago
Creative Product Solutions Ltd York, United Kingdom**Commercial Assistant** · - Work with Creative Designer to ensure all brand decks/one pages are updated as a minimum each quarter. · - Support Sales people (MD/Commercial & Retail manager & Chairman) to send out key general brand updates to licensees & buyers. · - Work with MD/C ...
-
Dental Therapist
2 weeks ago
Zest Dental York, United KingdomDental Therapist Jobs in York, North Yorkshire. INDEPENDENT, up to £60 per hour, direct access to patient list, fantastic support from Clinical Director, state-of-the-art city centre practice. Zest Dental Recruitment working in partnership with an established dental practice is s ...
-
General Shipping Coordinator
2 weeks ago
AL Solutions York, United KingdomJoin a dynamic and growing company that is a leader in the global healthcare industry. They are a well-established organization with a strong commitment to excellence, innovation, and customer satisfaction. Their team is dedicated to delivering high-quality services that impact l ...
-
Community Co-ordinator
2 weeks ago
MHA York, United Kingdom**Job reference** · REQ019438 · **Community Co-ordinator based at South Yorkshire and Bassetlaw Communities**: · **Job description** · **Available Hours**: · **Permanent - Part Time - 18 hours per week.** · - A great opportunity to work in your local community to support older pe ...
-
Community Co-ordinator
2 weeks ago
MHA York, United Kingdom**Job reference** · REQ019221 · **Community Co-ordinator based at South Yorkshire and Bassetlaw Communities**: · **Job description** · **Available Hours**: · **Permanent - Part Time - 18 hours per week.** · - A great opportunity to work in your local community to support older pe ...
-
Centre Finance Administrator
2 weeks ago
Stockholm Environment Institute York, United KingdomSEI York is seeking a Centre Finance Administrator to play a pivotal role in coordinating and supporting the daily financial and purchasing operations of the centre. Reporting to the Centre's Administration Coordinator, you will be responsible for providing day-to-day finance adm ...
-
Team Administrator
2 weeks ago
Savills York, United KingdomWe're looking for a confident and enthusiastic individual to join our York Sales department. · **Role Overview** · The Sales Coordinator is responsible for all of the administrative components associated with marketing a property for sale, through to the successful completion of ...
-
Full Time Smart Meter Appointment Coordinator
3 weeks ago
Blue Supply Ltd York, United Kingdom Full time**Self Employed - Smart Meter Appointment Coordinator** · **The Opportunity** · We are currently working with some one of the UK's largest Utility Providers on a range of campaigns. One of these is arranging smart meter installation appointments for existing customers. · Some of ...
-
Sales Negotiator(Full-time)
1 week ago
Dacre Son & Hartley York, United Kingdom Full time*** · Job Title: Sales Negotiator · Department: Residential Sales · **1. Role description · **As Sales Negotiator you will be required to assist our clients in the buying and selling of property. · You will effectively manage the property sales process from listing to completion. ...
-
Dental Therapist
2 weeks ago
Blossom Family Dental Care York, United KingdomWe are looking to recruit a Dental Therapist for our Practice in York City Centre, to start as soon as possible. · **What we are looking for**: · - Self-employed Dental Therapist preferably with a minimum of 2 years' experience · - Full or Part Time Position (3-4 days per week) · ...
-
Payroll and Benefits Coordinator
2 weeks ago
Science Museum Group York, United Kingdom**Salary** · £24,675-26,392 pa · **Contractual hours** · 35 · **Basis** · Full time · **Based at** · Any Science Museum Group site · **Job category/type** · Contract - Full Time, Dept. - Administration and Coordination, Dept. - Human Resources, Tenure - Permanent, Type - Employee ...
-
Senior Project Administrator
3 weeks ago
Siemens York, United KingdomSiemens Mobility does more than you know. You may associate us with trains or signalling systems. But, the advanced, AI powered transportation and mobility infrastructure we're developing are actually a driving force for the future of smart cities - and an entirely digitalised wo ...
-
Client Coordinator
3 weeks ago
Charterhouse Recruitment Services York, United Kingdom**CLIENT COORDINATOR** · **THE COMPANY** · Are you interested in working in a fast-paced, technical environment, where no two days are the same? Are you looking for a career in a business that's growing, that can provide great opportunities for personal and professional developme ...
-
Executive Assistant
3 weeks ago
Scarlettabbott York, United Kingdom**About us**:We're scarlettabbott, the award-winning internal communication specialists based in York and London, growing at pace in the UK and globally following recent exciting account wins. · **The opportunity**:We're looking for an experience executive Assistant to be a suppo ...
Waiting List Coordinator - York, United Kingdom - York and Scarborough Teaching Hospitals NHS Foundation Trust
Description
Job summary
1x permanent role hours per week
1x permanent role 30 hours per week
Cross site - York / Scarborough
We have an exciting opportunity for someone to join our Waiting List Team, based either at York or Scarborough Hospital. As a member of the team, you will assist with managing waiting lists for elective surgery and working in accordance with Government Access targets to ensure patients are treated in line with Trust Access policies.
This postis varied and includes contact with patients and many Health Care Professionals associated with admitting patients for surgery.
We are looking foran individualwith excellent interpersonal skills and the ability to work in an environment where demands and priorities change quickly.
We are looking for someone educated to a minimum of A level standard or with equivalent relevant experience, with a minimum of one year experience working in a patient/customer focused environment.
An awareness of Government Access targets would be desirable. You must be well organised, able to work on your own initiative and demonstrate confidence in independent decision making.
We look forward to receiving your application
Main duties of the job
About us
Our benefits
We offer a range of benefits to support our staff including:
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job descriptionJob responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person SpecificationQualifications
Essential
Relevant experience
Essential
Desirable
Knowledge and skills
Essential
Personal characteristics
Essential