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    Field Service Engineer - Cardiff, United Kingdom - Rushlift

    Rushlift
    Rushlift Cardiff, United Kingdom

    2 weeks ago

    Default job background
    Description

    Role:
    Field Service Engineer

    Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management.

    Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements.

    In addition to providing all types of forklift trucks, from powered pallet trucks to wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.

    To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime.

    Carry out PAT and lifting equipment inspections. Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
    Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work
    Providing a best-in-class customer experience for our business customers
    Agree workload with Field Service Team Leader prioritising as below
    SG Fleet
    Chargeable Services
    Key Accounts i.e. National Accounts, Regional Major Accounts
    Support Patch Engineers
    Ensure all chargeable services are completed each month
    Ensure all fleet servicing is completed by the end of the month
    Ensure daily telephone contact with Operations Controller to cover specifically:
    Service completion
    Liaise with Field Service Team Leader.
    Carry out PAT testing, as and when required. Liaise with Field Service Team Leader.

    Experience in servicing, repairing or maintaining of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks.

    Knowledge of automotive, mechanical, electrical, and hydraulic systems and components
    Excellent customer service skills
    Competitive Salary Package
    ~ Annual Bonus
    ~ Contributory Pension Scheme
    ~ Enhanced Parental Policies
    ~23 days holiday (excluding bank holidays), rising by one day with each third completed year
    ~ Life Assurance of 2x salary
    ~ On-site parking
    ~ Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc
    ~ Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more...

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