- Work with EMEA Sales leadership to identify, qualify, and deliver opportunities with partners and end customers.
- Work with the sales management team, customer experience, product management, R&D, and operations to resolve product problems affecting customer satisfaction.
- Assess sales partners (distributors, resellers, system integrators) go-to-market readiness, identify gaps in preparedness, and build plans to ensure the partner is trained and equipped to perform in support of business goals successfully.
- Lead customer-facing activities with key accounts in the region to help retain customer satisfaction, develop & grow business opportunities.
- Present and demonstrate technical solutions in front of technical and business audiences.
- Perform technical account operational tasks as to assist with contract renewals and business growth.
- Identify technical requirements and market trends for internal analysis.
- Bachelor's degree in Computer Science, Broadcast Technology or equivalent practical experience in the broadcast or media industry.
- 3+ years of experience in Technical Presales, Sales Engineering or a similar position with a SaaS and/or hardware company
- Fluent in English
- Excellent communication skills, both verbal and written.
- Strong presentation skills.
- Ability to multi-task, take initiative, priorities, and manage time effectively.
- Ability to travel as required, both domestically & internationally – up to 20% international travel.
- Ability to work both independently and as part of a fast-paced team.
- Permanent right to work in the UK.
- Proficiency in additional languages
- CCNA/Comptia Network+ or equivalent practical experience
- Experience in video and telecommunication
- Experience with Linux based products
- Knowledge of the Nordic Broadcast market
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Technical Account Manager Nordics and UK - Nuneaton, United Kingdom - LiveU
Description
About LiveU
LiveU is changing the rules of the game for live news and dynamic sports coverage, with flawless 5G, 4K HEVC live streaming and remote production. The inventor of cellular bonding, the Company sets the industry standard for high-quality live video solutions transmitted from anywhere in the world.
With over 3,000 customers in 130+ countries, LiveU's technology is the solution of choice for global broadcasters, news agencies, sports, and entertainment, streaming live video to TV, mobile, online, and social media. LiveU units cover all the major news, sports, and entertainment events worldwide.
Hiring Location: Nuneaton, UK
Responsibilities
Minimum Qualifications & Skills
Preferred Qualifications & Skills