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Cheltenham

    Insurance Advisor - Cheltenham, Gloucestershire, United Kingdom - Brown & Brown

    Brown & Brown
    Brown & Brown Cheltenham, Gloucestershire, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

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    Description
    Insurance Customer Service Advisor


    Location:
    Cheltenham (Hybrid)


    Package:
    £Negotiable + Benefits


    Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team.


    Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer.


    We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines.

    The day to day:

    Responding to all incoming enquiries quickly and efficiently
    Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner
    Accurate and timely processing of documentation
    Maintain the customer databases
    Ensure information held is correct and up-to-date
    Renewal of existing business
    Take renewal instructions from customers when received
    Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when requiredThe rewards:

    A client first environment where the team works together for a common outcome
    Hybrid working after training - 2 days per week in the office
    A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.)

    Ongoing training and developmentAbout you:

    Previous experience in customer-focused roles, ideally within the general insurance industry
    Foundation Insurance Test (FIT) - qualified
    Professional, proactive, positive and "can-do" attitude
    Excellent communication skills, both verbal and written
    Proficient in the use of MS Word, Outlook, Teams and Excel

    For more information please apply online or contact Dan Hurley

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