- £24 an hour (depending on experience)
- Sick Pay
- Company events
- Wellness Programme
- Pension Scheme.
- 23 Days Holiday
- Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
- Ensure that customer expectations are always managed by working with each stage of the service process.
- Maximise the shifts performance through effective problem solving, coaching & development
- Check and sign off R2C inspection documents
- Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer
- Manage job issues / problems in real time to control the quality of the repair and minimise rectification and customer downtime
- Carry out routine maintenance and repairs in accordance with manufacturer's procedures
- Work to the highest standards surpassing manufacturer's and VOSA standards
- Fast and accurate fault diagnosis using the latest diagnostic equipment
- Follow company processes by completing all relevant paperwork
- Complete thorough safety checks and preparing vehicles for MOTs
- Ensure product knowledge and skills are maintained to company requirements
- Attend training courses that are identified and when required
- Carry out quality control checks on technician repairs
- Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments
- Ensure all jobs are recorded properly, appropriately, and accurately recording times, ensuring all job cards and service sheets are actioned in the agreed timescales
- 50 hours a week
- 20:00-06:30 mon – Friday (50 hours )
- City & Guilds/ NVQ Level 3 or equivalent, in Heavy Vehicle Repair and Maintenance
- Proven work experience in diagnostics and problem solving, servicing and maitenance
- Able to demonstrate relevant knowledge and experience as an HGV Technician – dealership experience preferred.
- To be able to manage and motivate a team of techicians in their daily activities
- To be able to coach and provide support and guidance to your team of technicians.
- To be able to effectively communicate at all levels both written and verbally with internal and external customers
- Experience in using R2C
- An HGV Licence (not essential)
- Experience manging technicians and customers.
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HGV Workshop Supervisor - Northampton, United Kingdom - RH Commercial Vehicles
Description
Want to be part of an award-winning team that offers great hours, development opportunities, overtime, and fantastic company events?
Why not become an HGV Workshop Supervisor at RH Commercial Vehicles?
What's in it for you?
The Challenge...
The day to day...
To succeed, you'll need...
You'll really hit the ground runnning if you have...
Who are RH Commercial Vehicles?...
With over 40 years of experience in the commercial vehicle market, we are the people with all the trucks and vans peroople need. We're an official Renault Trucks and Isuzu Trucks dealer operating from six sites across the East Midlands.
We are a large and lively team of proud professionals, and our workshop team is the beating heart of our business. Within that team, you will be based at our Northampton site.
Our HGV Technicians are responsible for maintaining commercial vehicles and trailers to DVSA standards. Being able to effectively process information, diagnose issues, and thrive in a physically and mentally echilerating environment is where you come in
To apply...
If you would like to apply for the role, please forward a copy of your CV and covering letter to To discuss the role please contact Thomas Judd on
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