Technical Engineering Support Manager - Corsham, Wiltshire, United Kingdom - Gewefa UK Ltd

Gewefa UK Ltd Corsham, Wiltshire, United Kingdom

3 weeks ago

Description

Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling)

GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engineering industry.

Duties and responsibilities will be varied and evolve over time, and you will need to be flexible in developing the role in conjunction with the companys requirements.

You will be responsible for delivering technical support to our customers and your colleagues:
Existing client relationship development and management to retain customers and expand sales provision through technical support and solutions
Customer account management
Provide onsite customer support when required, as well as support via video calls and telephone/ emails
Oversee any quality and complaints issues and ensure these are properly resolved in a timely manner
Develop and maintain strong commercial relationships with distributors, suppliers and other relevant parties
This is an office-based role, with the need for occasional travel in the UK and Germany.

We are searching for a specific individual that has a keen eye for detail and a wealth of CNC/ lathe machining/ tooling knowledge, who can offer accurate, practical technical help to customers, who is at ease on the phone and screen, and is willing to muck in in all areas of the business.

You will enjoy the variety of working with customers ranging from small, family run businesses to large multinationals in Aerospace, Automotive, Medical, Sub-contract, and other industries.

From an engineering background with a broad knowledge of spindle nose tooling and driven/static tooling
Proven experience in delivering excellent customer service
Highly self-motivated, organised and efficient time management skills
IT literate and conversant with Excel, Word and Outlook
Full, clean UK driving licence
CAD drawing skills
Fluent in German (written and spoken)
We also offer discretionary bonuses throughout the year, dependant on both the company performance and your own.
The role also comes with a company pension and sick pay scheme.

5 per week (with a nice early finish of 12pm on a Friday), and 25 days holiday in addition to bank holidays.

Free onsite parking, smart-casual dress within the office (corporate wear provided for certain occasions), regular team events and treats to get us through the busy days, small on-site gym.

Casual dress
Company pension
Free parking
On-site parking
Sick pay
Monday to Friday

Technical Engineering Support Manager

3 weeks ago

Gewefa UK Ltd Corsham, United Kingdom Full time

Job Title · Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling) · The Company · GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engin ...
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