Senior Quality Assurance Manager - Stansted, United Kingdom - Mace

Mace Stansted, United Kingdom

1 week ago

Full time

Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our .

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well

Client focus - Deliver on our promise

Integrity - Always do the right thing

Create opportunity - for our people to excel

The Project:

Working alongside our Client and their team to support the delivery of Manchester Airport Groups strategic objective to develop new facilities and infrastructure to meet their long-term growth in demand and make full use of their current runway capacity at Stansted Airport.

Job summary

Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements.
Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement.

You'll be responsible for:

Responsible for the quality aspects of the programme; the development and implementation of a programme level quality framework including programme management plan

Define the Contractor quality requirements for the project delivery phase in line with programme requirements and ensuring they are captured within the procurement processes for each work package.

Monitor and report on programme performance against contractual requirements and quality performance targets.

Assist the Procurement Manager with the review of supply chain quality submissions during procurement process.

Assist the Risk Manager with the identification and management of quality related risks.

Assist the Planner to ensure critical internal and external quality dependencies are highlighted within the programme

Assist the Information Manager to ensure documentation is recorded appropriately in the information management system

Develop and deliver quality training and inductions as required

Monitor the implementation of quality processes against the contract requirements, and compliance by suppliers; provide specialist advice to the programme team and suppliers as required.

Develop and implement quality reporting processes including collecting, collating and analysing quality reported data from the Supply Chain and combining with project quality data as per the reporting regime on the project.

Attendance to programme and project meetings to report and discuss on quality matters.

Work collaboratively with the integrated programme team to become the principal point of contact for all quality related issues and manage and monitor continual improvement by acting as the central focus for lessons learned exercises, suggestions & feedback for the Programme

Develop and implement a programme level risk-based audit schedule to assure adherence to processes at both project and programme level.Conducting audits of suppliers quality management systems and compliance to programme quality requirements using standard audit procedures.

Conduct root cause analysis of common issues arising from non-conformance and reported metrics; identifying preventative measures to the programme and project teams and report on implementation.

You'll need to have:

Educated to degree level (or equivalent).

Good Knowledge of principles of Quality, Quality Management and Quality Control.

Effective knowledge and application of quality management systems.

Good understanding and a high level of competence in deployment of QP, ITP, Non-Conformance.

Formal ISO9001 auditor training qualification

Line management experience.

Strong analytical and reporting skills.

Good knowledge of management principles and operational controls through the delivery lifecycle.

Experience in development and implementation of tools and techniques in an operational environment.

High level of knowledge and understanding of current industry standards and regulations.

Experienced in implementation of digital control tools.

Understanding of key project controls and processes such as design, procurement, tendering and project delivery

You'll also have:

Working knowledge of the construction, consultancy and facilities management industries

Professional Competencies - Personal effectiveness e.g. stakeholder management, effective communicator

Good working knowledge of Microsoft Office 365 suite and data analysis tools.

Excellent written skills.

Excellent communication skills and customer focus.

Ability to work to tight deadlines alone and as part of a team.

Building and maintaining positive relationships across a business and with all levels of management.

Strong organisational skills

Strong analytics skills

Report writing skills.

Manages and influences a range of key/senior internal and external stakeholders.

Ability to deal with and influence senior management.

Leadership Competencies - Self, others & business

Manages others effectively.

Ability to influence and persuade senior management towards a desired course of action.

Continuous improvement perspective.

Resilience.

Effective chairing of meetings.

Develops and maintains a series of internal and external professional relationships.

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