Head of Compliance - Manchester, United Kingdom - Medpro

Description

MedPro Group is a Berkshire Hathaway company which has provided healthcare liability insurance since 1899. With over $2 billion in annual premium and more than 350,000 clients globally, MedPro Group is a leader in customised insurance, claims and patient safety & risk solutions for physicians, surgeons, dentists and other healthcare professionals, as well as hospitals, senior care and other healthcare facilities.

Outside of the US, MedPro offers malpractice insurance underwritten by Berkshire Hathaway sister companies, including Berkshire Hathaway European Insurance DAC (BHEI) and Berkshire Hathaway International Insurance Limited (BHIIL) who have each earned industry-leading financial strength ratings of AA+ (Standard & Poor's)*. We have a team of expert underwriters and claims specialists based in London, Manchester, Dublin and Lyon, working to provide the best service to our clients and protect their good names.

We specialise in healthcare liability insurance and are committed to providing peace of mind, expertise and choice to the global healthcare industry.

JOB DESCRIPTION

MedPro has an exciting opportunity for a Head of Compliance based in our London office. The successful candidate will look after compliance matters for MedPro International's business currently focused on the UK, Europe and US and provide key advice and insight as the business expands into new international jurisdictions and new markets.

As we are continuing to grow, we are seeking a driven, collaborative and solution-focused compliance professional to join our team. The role will involve enhancing, owning and managing an effective and pragmatic compliance advisory, oversight and monitoring framework. This includes owning and delivering the annual Compliance Plan on behalf of MedPro International and managing the compliance team, currently consisting of one Compliance Business Partner.

The role will involve interaction with all functions across MedPro International, with the compliance team supporting the achievement of business plan objectives through (i) supporting the management of all regulatory risk and (ii) the provision of robust and independent challenge of underwriting activities.

The role requires close liaison and the provision of guidance and advice not only within MedPro International but also our trading partners and working closely with the legal entities, particularly their respective compliance and risk functions, through which we underwrite business. The role requires knowledge of both the company and Lloyd's insurance markets.

The successful candidate will be required to be approved as an FCA approved senior management function (SMF) holder also with responsibility as MLRO within one of MedPro's UK operating companies.

This is an exciting opportunity to be able to use your skills and experience and to shape your role as we are building out our business.

Key responsibilities

• Own, manage and develop the MedPro compliance framework to ensure the business operates in accordance with all applicable laws and regulations;
• Regularly report to senior management and legal entity Compliance teams on compliance matters;
• Horizon scanning of the regulatory landscape across the relevant jurisdictions and providing advice, training and management updates as appropriate to ensure regulatory preparedness;
• Own, embed and regularly review company compliance policies, procedures, practices and documents as part of the compliance monitoring plan and assurance reviews;
• Own the complaints handling process for MedPro;
• Monitoring and oversight of all compliance aspects of key delegated authority and outsourcing arrangements;
• To conduct due diligence as may be required;
• Responsibility for data privacy matters, including compliance with the Data Protection Act/GDPR, and working closely with the legal entity DPO;
• Review product documentation and sales processes as part of the product governance process as a member of the relevant management committees;
• Act as the subject matter expert and focal point for the dissemination of regulatory information to relevant staff, promoting a culture of compliance, and providing training and other guidance to assist the business in understanding the regulatory environment and best practice;
• Ensuring that appropriate sanctions and financial crime compliance systems are in place and understood by all relevant people;
• To advise on the conduct risk and treating customer fairly issues for SME's and micro-enterprise businesses;
• Working with other relevant business areas and service providers in order to ensure compliance with all regulatory reporting deadlines;
• Ensure training, reporting and approvals are carried out in compliance with the SMCR.

This job description is not intended to be exhaustive. The candidate may need to perform other related duties to meet the needs of the Division as it develops.

PERSON SPECIFICATION

Knowledge, skills and experience

• At least 8+ years of hands-on compliance experience at a senior level, with a general insurance focus.
• Thorough knowledge of ICOBS.
• Excellent understanding of relevant FCA regulations.
• Significant Conduct and Data Privacy / protection experience preferred.
• Experience working with the Lloyds market beneficial.
• Sound knowledge of financial crime topics, including sanctions.
• Experience of Risk Management useful.
• Excellent oral and written communication skills. Experience presenting at Committees, Boards or similar.
• Strong interpersonal skills. Friendly, approachable, professional. This is a people facing role requiring resilience and diplomacy, and the ability to interact with multiple stakeholders at all levels.
• Highly self-motivated and pro-active with results orientation and an ability to manage and prioritise competing demands.
• Excellent planning and organizational skills.
• Confidence, professionalism, discretion, and sound judgment.
• Highly attentive to detail with a structured, methodical approach to problem solving.
• The individual should display integrity and trustworthiness.

Other relevant information:

The successful candidate will be trustworthy with the utmost integrity.

This is a people-facing role requiring confidence, resilience and diplomacy.

Employee Benefits Package includes:

• Life Assurance @ 4 x annual salary
• Group Income Protection
• Pension @ 10% of annual salary (capped at £10,000 per annum)
• Private Medical Insurance Cover
• Season Ticket Loan
• Complimentary eyesight test
• Employee Assistance Programme
• Family-friendly policies
• Hybrid working model Hybrid flexible working: minimum 3 days in the office
• 25 days annual leave + discretionary Christmas shopping day + 8 bank holidays
• Volunteer programme which supports our Corporate Social Responsibility philosophy and commitment to Diversity Equality and Inclusion ethos
• Sports and Social programme with frequent all-employee events

Dependent on knowledge, experience and skills.